English Community

Lenovo NotebooksLenovo B and G Series Notebooks
All Forum Topics
Options

4 Posts

10-15-2016

GB

3 Signins

38 Page Views

  • Posts: 4
  • Registered: ‎10-15-2016
  • Location: GB
  • Views: 38
  • Message 1 of 4

G500s BIOS not detecting new ram

2016-10-15, 12:36 PM

Hi, ive just upgraded my Lenovo G500s ram by swopping the stock 1x4gb stick with 2x8gb sticks (corsair vengence, 1866MHz, DDR3L). 

 

Problem ive is that the bios is only recognising 8gb instead of the 16gb it should be seeing...

 

I've tried removing 1 stick at a time to check if it's a bad stick or bad ram slot,  but then the bios is only reporting 4gb per stick.

 

Do I need to configure some settings somewhere?

 

Greatly appreciate any help. 

 

 

Serial number is: ******

 

Mod's Edit: Serial number removed from public view to protect owner from its unwanted use.

 

Reply
Options

5067 Posts

11-22-2011

US

5780 Signins

89683 Page Views

  • Posts: 5067
  • Registered: ‎11-22-2011
  • Location: US
  • Views: 89683
  • Message 2 of 4

Re: G500s BIOS not detecting new ram

2016-10-15, 14:01 PM

What is the model number of your machine, ie 20FC?

Your machine should support 16GB of the following memory:

DDR3L  PC3L-12800 1600MHZ  SODIMM

www.crucial.com

Reply
Options

4 Posts

10-15-2016

GB

3 Signins

38 Page Views

  • Posts: 4
  • Registered: ‎10-15-2016
  • Location: GB
  • Views: 38
  • Message 3 of 4

Re: G500s BIOS not detecting new ram

2016-10-15, 14:49 PM

Hi, the model name is 20245. It's about 3 years old.

Reply
Options

4 Posts

10-15-2016

GB

3 Signins

38 Page Views

  • Posts: 4
  • Registered: ‎10-15-2016
  • Location: GB
  • Views: 38
  • Message 4 of 4

Re: G500s BIOS not detecting new ram

2016-10-16, 8:28 AM

Someone's suggested to me that because the new ram I've bought is low voltage, that might be the problem, but I've read up on this and believe that low voltage ram is backward compatible , so shouldn't be an issue.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete