Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo B and G Series Notebooks
All Forum Topics

21 Posts



53 Signins

523 Page Views

  • Posts: 21
  • Registered: ‎08-11-2015
  • Location: Belgium
  • Views: 523
  • Message 1 of 2

G500s: Dolby Advanced Audio v2 not working

2015-08-17, 19:56 PM


I have upgrade my Lenovo G500s to Windows 10. Everything is working fine so far, except for the Dolby Advanced Audio.
Everytime the laptop starts up, an error message pops up:
Unable to start the Dolby audio driver. Please restart the computer or reïnstall the driver if the problem persists

I know there aren't any Windows 10 drivers available for a G500s, but does that mean it won't ever be able to use Dolby anymore? There has to be a way to fix this, right?

Edit: There are people out there also with a G500s who don't have this problem, so it sure isn't "impossible" to fix because there's no Win10 version for the G500s


1 Posts


United States of America

1 Signins

15 Page Views

  • Posts: 1
  • Registered: ‎06-11-2016
  • Location: United States of America
  • Views: 15
  • Message 2 of 2

Re: G500s: Dolby Advanced Audio v2 not working

2016-06-11, 3:11 AM

Is there any fix for this.  I am so frustrated.


Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop





No, I don’t want to share ideas Yes, I agree to these terms

Most Liked Authors

(Last 7 days)

View All