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08-01-2016

United States of America

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G500s - Flashing Red Light

2016-08-01, 5:34 AM

I own a G500S Touch and have for the last two and a half years. It's been going fine, until a few hours ago. The computer has ran out of battery due to a broken down charged that only works at the most precise of angles. Usually when it is dead, the two lights at the front of the computer are off, and if I press the power button, the light on the right flashes red for a second and goes off. But for whatever reason, it keeps doing that over and over to absolutely nothing. It has been one second red, one second nothing, and repeating for several hours. Issue with the computer? Issue with the button? What?

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

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4308 Posts

11-18-2012

United States of America

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Re: G500s - Flashing Red Light

2016-08-01, 14:47 PM

Welcome to the Lenovo Community !

 

According to page #13 of your model's User Guide, a fast blinking amber light means there is a problem with the battery or battery connection. Here is a link to that guide for your reference...

 

https://download.lenovo.com/consumer/mobiles_pub/lenovo_g400sg405sg400stouchg500sg505sg500stouch_ug_english.pdf

 

From what you have described about "precise angles" it is not clear if you are having problem with the adapter / charger or the port in the laptop in which the adapter / charger plugs into.  Your problem maybe that the battery is totally drained as it is not being charged and the adapter can't power on the laptop due to a bad connection. 



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