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sabud3t
What's DOS?
Posts: 2
Registered: ‎04-28-2014
Location: Thailand
Views: 196
Message 1 of 3

G500s Hardware scan

dear. 

 

I have problem from hardware scan with lenovo solution center tool. please check from information. Thank you.

 

result code : WHD01V00I-HJ9Y1N

 

Link to picture

 

Moderator note; picture(s) converted to link(s) About Posting Pictures In The Forums

Social Support Agent
Social Support Agent
Posts: 5,824
Registered: ‎02-11-2012
Location: PH
Views: 152
Message 2 of 3

Re: G500s Hardware scan

hi sabud3t,

 

Welcome to the Forums.

 

Looking at the screenshot, it seems that you have a case of an imminent hard drive failure.

(the "Targeted read test" and "SMART short self-test" is a sign that the HDD will fail soon)

 

Seing that you're still under warranty (until 2014-07-29), I recommend you backup all important files and report the issue to Lenovo Thailand as you may need to send the unit for service.

 

Telephone number:

001-800-4418-711 (Standard Charges Apply)

 

Hours of operation:

9AM - 6PM / Monday to Friday
9AM - 3PM / Saturday

 

 

Regards



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sabud3t
What's DOS?
Posts: 2
Registered: ‎04-28-2014
Location: Thailand
Views: 143
Message 3 of 3

Re: G500s Hardware scan

Smiley Happythank you for your information

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