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What's DOS?
Posts: 2
Registered: ‎04-28-2014
Location: Thailand
Views: 196
Message 1 of 3

G500s Hardware scan



I have problem from hardware scan with lenovo solution center tool. please check from information. Thank you.


result code : WHD01V00I-HJ9Y1N


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Social Support Agent
Social Support Agent
Posts: 5,824
Registered: ‎02-11-2012
Location: PH
Views: 152
Message 2 of 3

Re: G500s Hardware scan

hi sabud3t,


Welcome to the Forums.


Looking at the screenshot, it seems that you have a case of an imminent hard drive failure.

(the "Targeted read test" and "SMART short self-test" is a sign that the HDD will fail soon)


Seing that you're still under warranty (until 2014-07-29), I recommend you backup all important files and report the issue to Lenovo Thailand as you may need to send the unit for service.


Telephone number:

001-800-4418-711 (Standard Charges Apply)


Hours of operation:

9AM - 6PM / Monday to Friday
9AM - 3PM / Saturday




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What's DOS?
Posts: 2
Registered: ‎04-28-2014
Location: Thailand
Views: 143
Message 3 of 3

Re: G500s Hardware scan

Smiley Happythank you for your information

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