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Blue Screen Again
Posts: 4
Registered: ‎12-07-2016
Location: US
Views: 2,446
Message 1 of 7

G500s - No bootable device

I have a Lenovo G500s (touch screen)  had a bad hard drive.  Replaced it.  Now it is still saying there is no bootable device.  Tried reinstalling on booth Microsoft disks and Lenovo disks.  No luck.  Ran hardware test, everything shows fine.  What can I do?  This is out of warranty.

 

Mod's Edit: Moved post to its own thread in the Lenovo G series notebook forum.

 

Sr Support Specialist
Posts: 9,643
Registered: ‎11-30-2015
Location: PH
Views: 2,417
Message 2 of 7

Re: G500s - No bootable device

Hi thankful , 

 

Welcome to the Community Forums. 

 

Turn off the laptop , unplug the charger ,remove the battery and harddrive . Press and hold down the  power button for 12 seconds to power drain. Check the harddrive port (maybe blowing compressed air) ensuring no obstructions and good contacts when the harddrive is reseated back. Make sure that the HDD connector is attached firmly.

 

Place back the battery and charger and use the Novo button (item 5 page 4) to turn on . Enter the BIOS set up making sure that the harddrive is detected , Exit tab to load defaults and save.

 

On installing Windows , check if target drive is choosen and see how far it goes.

 

Update us how things are.

 

Regards



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thankful
Blue Screen Again
Posts: 4
Registered: ‎12-07-2016
Location: US
Views: 2,402
Message 3 of 7

Re: G500s - No bootable device

Thank you.  I had tried all of that before this with the exception of cleaning the hard drive area.  Redid and no luck.  BIOS shows hard drive.

When I go into the boot options it only shows USB and the EFI Network 0 IPv4  and EFI Network 0 IPv6.  No hard drive.

I am still getting the following:

no bootable device... press ok

Boot Options Menu

EFI Network 0 for IPx4

EFI Network 0 for IPv6 

No bootable device please resart system.

 

Even though the BIOS shows everything, I ran Parted Majic again to check the hardware.  Hard drive quick test passes, cpu passes, dvd shows, memory passed.

 

I am stumped.

Sr Support Specialist
Posts: 9,643
Registered: ‎11-30-2015
Location: PH
Views: 2,395
Message 4 of 7

Re: G500s - No bootable device

Hi thankful , 

 

Greetings. 

 

 

How far would it go during reinstalling Windows from the disc (page 23) .

Check back on BIOS and set security tab with secure boot disabled ,  boot tab - boot mode legacy / efi , exit tab- OS optimized defaults then save and restart for F12 to boot from the disc.

 

Regards



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

thankful
Blue Screen Again
Posts: 4
Registered: ‎12-07-2016
Location: US
Views: 2,378
Message 5 of 7

Re: G500s - No bootable device

ok, now it has started loading.  got up to 7 files copied.  Then said "please insert core disk 1".  I already had it in.  Opened DVD play and reinserted.  Computer rejected it and said the same thing again.  At this point I think my luck is bad. Because I just noticed the Lenovo sent me disk 1, disk 2, and (2) of disk 4!.   So could the disk be bad?  I cleaned it, that didnt helpt.

I am getting frustrated!

But you are a genious!  I can't believe I got this far with the special settings this thing is requiring.  In the bios I reset everything to default several times.  After doing your suggestions, I have gotten a lot farther thank I had.  I am too old school I guess.  haha

Sr Support Specialist
Posts: 9,643
Registered: ‎11-30-2015
Location: PH
Views: 2,373
Message 6 of 7

Re: G500s - No bootable device

Hi thankful , 

 

Greetings. 

 

You may also call in technical support to have them verified the copies that was sent to you as it may be the reason for the failure.  The lenovo guys are available 24/7 and likewise reachable through chat during business hours. 

 

Regards



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

thankful
Blue Screen Again
Posts: 4
Registered: ‎12-07-2016
Location: US
Views: 2,368
Message 7 of 7

Re: G500s - No bootable device

I finally got it to complete!  you are FANTASTIC! Lenovo sent me disks mislabled.  Thank you!

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