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prashantc
Paper Tape
Posts: 5
Registered: ‎03-26-2017
Location: IN
Views: 198
Message 1 of 2

G500s is not booting, while the power and on leds are glowing

My g500s is not booting when I press the power button the lenovo screen comes that's it. No any further is happening please help me. What should I do to start my laptop.

 

Mod's Comment: Please do not start multiple posts on same issue as this only splinters the discussion. Instead, keep your current discussion updated with any additional information. Your duplicate(s) have been removed. Thanks !

 

Sr Support Specialist
Posts: 9,659
Registered: ‎11-30-2015
Location: PH
Views: 142
Message 2 of 2

Re: G500s is not booting, while the power and on leds are glowing

Hi prashantc ,

 

Welcome to the Community Forums.

 

Would the caps and numlock respond? 

 

You can try power drain by removing the battery and ac power cord, press the power button down for 12 seconds.

 

Else, try booting on another live boot media or remove the harddrive (page38) to check if the screen and buttons would respond.

 

Update us how it goes.

 

Regards



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