05-28-2014 10:11 AM
I have a G505 Lenovo Laptop with the Windows 8.1 Update and I have been ahving issues with the DVD/CD drive, and more recently the Webcam.
The DVD/CD drive doesn't seem to be recognized by the computer despite it coming with the computer I bought. I originally thought it was a faulty connection, but after taking it out, cleaning it and putting it back in the problem persisted. I was told that maybe a program was not letting the drive work, but I have several programs that can detect a disk when instereted so now I don't know what the problem is.
More recently, my internal webcam has stopped working. The light next to the webcam usually comes on at start-up, but now it doesn't even do that. I try going on skype or using the camera app, but all I get is a "Connect a camera to get started". I tried download the camera driver for Windows 8.1 on the Drivers & Downloads page, but everytime I try installing it it says that there is no driver to install.
I also checked the Device Manager to see if maybe the drivers were not installed, but the CD/DVD section doesn't even appear! Under the "Audio, video, and game controllers", only Audio and game controllers appear (Unless that is not the right section).
Does anyone know what's going on? I could really use some help