11-17-2017 11:45 AM - last edited on 11-17-2017 06:51 PM by NateS
Hi there, wondering if someone can help I have g505 laptop. It would seem as though no charge going to laptop. When plugged in there is no indication of power on the front of machine and battery wont charge. I think its the port as when ac cord connected it feels loose inside .. any ideas on what to do
Moderator comment: Model added to subject for clarity.
Solved! Go to Solution.
11-17-2017 02:00 PM - last edited on 11-17-2017 06:52 PM by NateS
Welcome to the Community Forums.
You can have the Power System Checkout done on your machine as directed here on the hardware manual (page 21). Having isolated that the ac charger is working ok and yet there is no LED status indicator that would turn on then you can review the disassembly of the cover to check for probable loose DC in port as it may also be as simple as loose contact or if needs replacement of the IO board and cable.
If you need specific tools then consider having your local service center check on it.
Update us how it goes for you.