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What's DOS?
Posts: 2
Registered: ‎11-17-2017
Location: US
Views: 339
Message 1 of 3

G505 - Power port

Hi there, wondering if someone can help I have g505 laptop. It would seem as though no charge going to laptop. When plugged in there is no indication of power on the front of machine and battery wont charge. I think its the port as when ac cord connected it feels loose inside .. any ideas on what to do





Moderator comment: Model added to subject for clarity.

Sr Support Specialist
Posts: 8,147
Registered: ‎11-30-2015
Location: PH
Views: 321
Message 2 of 3

Re: G505 - Power port

Hi Darrenj,


Welcome to the Community Forums.


You can have the Power System Checkout done on your machine as directed here on the hardware manual (page 21). Having isolated that the ac charger is working ok and yet there is no LED status indicator that would turn on then you can review the disassembly of the cover to check for probable loose DC in port as it may also be as simple as loose contact or if needs replacement of the IO board and cable.


If you need specific tools then consider having your local service center check on it.


Update us how it goes for you.



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What's DOS?
Posts: 2
Registered: ‎11-17-2017
Location: US
Views: 294
Message 3 of 3

Re: G505 - Power port

Thanks for the info..I dont have the tools so I think a repair shop it is

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