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10-20-2013

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G505s Unknown Device - How to find it?

2013-10-20, 20:34 PM

I have a g505s laptop that I recently purchased, and just upgraded to Windows 8.1.

 

Now the Solutions Center is giving me a notification that a "Unknown Device is not installed". When I click the Device Manager I get the list of things but how do find which device isn't installed?

 

Moderator Note; subject edited.

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27 Posts

10-18-2013

China

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Re: G505s Unknown Device - How to find it?

2013-10-21, 7:43 AM

Hi, Could you please provide the HW ID?

right click the unknow device --> properties-->details --> choose "hardware IDs" under property

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2 Posts

10-20-2013

united states

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  • Posts: 2
  • Registered: ‎10-20-2013
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Re: G505s Unknown Device - How to find it?

2013-10-29, 6:37 AM

In the Lenovo Solution Center, the Device Manager tile does not allow a right click on the line where it says Unknown Device. It does list it under Drivers.

 

When i click the Device Manager and bring up the list, and go thru each of the items to see which ones are not installed, under Computer - ACPI x64based PC, it does say Update Driver Software, Scan for hardware changes, and properties.

 

But it also says this for the ST 1000LM 024 HN-M101MBB SATA Disk Device and just about every other device on the list?

 

Do I have to manually update the drivers now that I've upgraded to Window 8.1?

 

 

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