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FJBucketts
Paper Tape
Posts: 5
Registered: ‎09-10-2014
Location: Long Beach
Views: 418
Message 1 of 11

G505s won't boot

I turn my computer on and the Lenovo logo and swirling ball comes up for about five seconds and then the screen goes black. I have tried to reset the computer using the one touch recovery button but after it runs for about 5 minutes it says something is missing from the harddrive.

MrFraser
Paper Tape
Posts: 8
Registered: ‎02-08-2015
Location: Malaysia
Views: 381
Message 2 of 11

Re: G505s won't boot

any OS installed?

FJBucketts
Paper Tape
Posts: 5
Registered: ‎09-10-2014
Location: Long Beach
Views: 375
Message 3 of 11

Re: G505s won't boot

Windows 8

MrFraser
Paper Tape
Posts: 8
Registered: ‎02-08-2015
Location: Malaysia
Views: 372
Message 4 of 11

Re: G505s won't boot

If it turn off itself, which means the laptop seems overheating

MrFraser
Paper Tape
Posts: 8
Registered: ‎02-08-2015
Location: Malaysia
Views: 371
Message 5 of 11

Re: G505s won't boot

Wait, i think the harddrive seems the problem here... Try changing the hard drive
FJBucketts
Paper Tape
Posts: 5
Registered: ‎09-10-2014
Location: Long Beach
Views: 368
Message 6 of 11

Re: G505s won't boot

Do I need to send it back to Lenovo. I'm still within my warranty period.
MrFraser
Paper Tape
Posts: 8
Registered: ‎02-08-2015
Location: Malaysia
Views: 366
Message 7 of 11

Re: G505s won't boot

I think yes it is, since you got the warranty, but you have to wait until they solved your problem, a months i guess
FJBucketts
Paper Tape
Posts: 5
Registered: ‎09-10-2014
Location: Long Beach
Views: 365
Message 8 of 11

Re: G505s won't boot

Thanks. How do I send it back?
MrFraser
Paper Tape
Posts: 8
Registered: ‎02-08-2015
Location: Malaysia
Views: 360
Message 9 of 11

Re: G505s won't boot

Where do you live, find the nearest center at this site, and contact them, you can click on support link up there
FJBucketts
Paper Tape
Posts: 5
Registered: ‎09-10-2014
Location: Long Beach
Views: 359
Message 10 of 11

Re: G505s won't boot

Thanks.

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