02-22-2014 04:39 PM
I have a serious problem with my laptop G510 (Just 2 months old).
After starting laptop, log in screen appears as it used to be. But when I provide my credentials nothing is shown after that. Log in works fine, no error with user name or password. But after that it is blank...black screen. Nothing happens after that.
If I press ctrl+alt+del task manager shows up and I can see all process are running in background. So not sure what is going wrong here?
And when I try to call spport centers near by me, no one is receiving my call. It will be really great if some one can
a. Provide any solution to above mentioned problem
b. Or provide best way to contact lenovo to get this machine replaced.
02-23-2014 10:22 AM
Welcome to Lenovo Community Forums!
I’m sorry to hear that your G510 Laptop is booting to black screen, I suggest you to perform the Flee-Power and BIOS reset. Below are the steps to check and resolve the issue:
Hope this helps!!!
Do post us back for further queries.