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atikant10
Paper Tape
Posts: 1
Registered: ‎11-08-2016
Location: IN
Views: 174
Message 1 of 2

G510 Camera quality is very poor in windows 7

G510 camera quality is very poor. Can someone please help ?

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 143
Message 2 of 2

Re: G510 Camera quality is very poor in windows 7

Hi there, Atikant         -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

I looked into the G510 specs and this unit can use up to an HD 720p camera (1M pixel).

 - Link to picture

 

I don't have this unit here for testing but for a 1MP 720p camera, the quality should be okay (like in this video).

Also, you didn't mention the OS that you're running but if you're running on Win8.1 or Win10, ensure these drivers are installed:

 

Camera Driver (AVC, Bison, Chicony, Lite-on) for Windows 8.1 (32-bit, 64-bit) – Lenovo G410, G510

Camera Driver (AVC, Bison, Chicony, Liteon) for Windows 10 (64-bit) - Lenovo G410, G510

 

If you're still getting a dark / blurry image and you've already removed the camera cover then there's likely a problem with the camera and I recommend you contact the lenovo helpdesk and report the issue.

 

Support phone list

 

Alternatively, if it's not a good time to send the unit for service, you may want to consider getting an alternative camera like this item (good reviews too).

 

Update us how it goes.

 

 

 

 

 

Regards,         

 

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