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pulck
Paper Tape
Posts: 3
Registered: ‎08-30-2017
Location: GB
Views: 5,474
Message 1 of 5

G510 DVD drive no longer detected by Windows 10

Turned on my G510 today and the DVD drive doesn't seem to be detected by Windows 10. Been working fine for a couple of years. The drive still ejects and spins, but Windows doesn't acknowledge its existence.

 

In Device Manager, I tried uninstalling the DVD drive driver and IDE controller driver and then scanning for hardware changes. The DVD drive didn't show up.

 

What should I try next? How can I check the drive is being detected in BIOS?

Sr Support Specialist
Posts: 8,754
Registered: ‎11-30-2015
Location: PH
Views: 5,448
Message 2 of 5

Re: G510 DVD drive no longer detected by Windows 10

Hi pulck,

 

Welcome to the Community Forums.

 

To check the optical drive in the BIOS, turn off the laptop then use the novo button (next to the power) to turn the machine on. Novo menu would offer the BIOS set up option to check. Else FN+F2 on restart .

g500.PNG

 

If the BIOS does not detect the DVD drive then you can try to reseat it as shown on page 42 here on the hardware manual else to replace it with another especially if the original drive would also fail on another machine.

 

Hope this help answer your query.

Update us how it goes.

 

Regards

 

 



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pulck
Paper Tape
Posts: 3
Registered: ‎08-30-2017
Location: GB
Views: 5,426
Message 3 of 5

Re: G510 DVD drive no longer detected by Windows 10

Re-seating the optical drive did the trick.

Many thanks!
Amitkd44
Fanfold Paper
Posts: 9
Registered: ‎11-08-2017
Location: IN
Views: 5,135
Message 4 of 5

Re: G510 DVD drive no longer detected by Windows 10

I am facing same problem in my Lenovo G510 windows 8 based laptop...
How to solve it ?
pulck
Paper Tape
Posts: 3
Registered: ‎08-30-2017
Location: GB
Views: 5,126
Message 5 of 5

Re: G510 DVD drive no longer detected by Windows 10

Try what I did: open up the back of the laptop and reseat the DVD drive and its connector/cable.

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