08-30-2017 01:31 PM
Turned on my G510 today and the DVD drive doesn't seem to be detected by Windows 10. Been working fine for a couple of years. The drive still ejects and spins, but Windows doesn't acknowledge its existence.
In Device Manager, I tried uninstalling the DVD drive driver and IDE controller driver and then scanning for hardware changes. The DVD drive didn't show up.
What should I try next? How can I check the drive is being detected in BIOS?
Solved! Go to Solution.
08-30-2017 08:17 PM
Welcome to the Community Forums.
To check the optical drive in the BIOS, turn off the laptop then use the novo button (next to the power) to turn the machine on. Novo menu would offer the BIOS set up option to check. Else FN+F2 on restart .
If the BIOS does not detect the DVD drive then you can try to reseat it as shown on page 42 here on the hardware manual else to replace it with another especially if the original drive would also fail on another machine.
Hope this help answer your query.
Update us how it goes.