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9 Posts

08-08-2015

Russian Federation

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  • Posts: 9
  • Registered: ‎08-08-2015
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G510 Dolby Home Theater Windows 8.1 Upgrading to 10

2015-08-08, 14:45 PM

RUS:
Здравствуйте, после обновления Windows 8.1 до версии Windows 10 на ноутбуке Lenovo IdeaPad G510, возникает проблема с аудио драйвером Dolby Home Theater. Проблема следующая: "Не удается запустить драйвер звукового устройства Dolby. Перезагрузите компьютер и, если ошибка не исчезнет, переустановите драйвер." Как это исправить?
US:
Hello, after upgrading to Windows 8.1 version Windows 10 on a laptop Lenovo IdeaPad G510, there is a problem with the audio driver Dolby Home Theater. The problem is the following: "Unable to start audio device driver Dolby. Restart the computer and, if the error persists, reinstall the driver." How to fix it?

 

 

 

Mod's Edit: System model added to Subject line to improve visibility / clarity

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4469 Posts

04-22-2013

Philippines

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Re: Dolby Home Theater Windows 8.1 Upgrading to 10

2015-08-10, 14:06 PM

Welcome to Lenovo Community Forums!


First make sure that the Audio driver and the dolby will be in sync.

Open Device Manager 

    Uninstall the Audio Device Under Sound and gaming controllers / Make sure to place a check in the Delete driver software prompt.

           

Now make sure you don't have any dolby components

    Proceed to Control Panel / Programs / Uninstall a Program

                     Uninstall all Dolby Related programs

                             Restart if Prompted

Now install this software driver

 

https://download.lenovo.com/consumer/mobiles/audio143w81.exe

When you install this software it will show you a directory path whre it will extract, Make sure to Remember the path

 

This next xtep is important

Open the directory path where the Audio driver installer extracted the Audio driver.

Check all the folders inside it and find the Dolby Installers, Install the Dolby either Advanced audio or Digital plus.

 

ANd you should now get your dolby back

 

Hope this helps

Cheers!



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