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Bluewatch
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Posts: 5
Registered: ‎09-23-2015
Location: US
Views: 601
Message 1 of 4

G510 - Lenovo Solution Center

Whe I open the Lenovo Solution Center I see that I have two alerts,(numbers 1 and 2 in an orange circle). One alert in backup my computer section and other in the Warranty section.  In the Backup section states I need to back up my Notebook G510, but I have already done to so an external hard drive. In the warranty section, it states "Unable to get response from warranty server" and "Unable to connect and check the warranty at this time".The latter occurrs every day, even though I am connected to the internet and surfing normally. Any one knows what the problem could be?

 

 

Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

Community Moderator
Community Moderator
Posts: 4,286
Registered: ‎11-18-2012
Location: US
Views: 581
Message 2 of 4

Re: Lenovo Solution Center

Welcome to the Lenovo Community !

 

If you are doing backups on your own, you can simply tell the Lenovo Solution Center to either "never" remind you about backups or check the box for "Use Another Tool" which will also stop the backup alerts.  Personally I do occasional images of the drive so I've elected to use the "never" option.

 

Lenovo is aware of the problem with trying to connect to the Warranty Server with the Lenovo Solution Center and are working on a fix.  Likewise, this option can be set to "never" remind until the problem is resolved. You can still manually check your warranty status at the link below.......

 

http://support.lenovo.com/hk/en/warrantylookup



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Bluewatch
Fanfold Paper
Posts: 5
Registered: ‎09-23-2015
Location: US
Views: 558
Message 3 of 4

Re: Lenovo Solution Center

Thank you! I have followed your suggestion.
Community Moderator
Community Moderator
Posts: 4,286
Registered: ‎11-18-2012
Location: US
Views: 546
Message 4 of 4

Re: Lenovo Solution Center

You're more than welcome.



___________________________________________________________
♦ Find a post helpful? Thank that member by clicking on the ☆Star☆ below
     to award them a Kudo.
♦ Posting a problem and a reply is helpful and it answers your question,
     please mark it as an "Accept As Solution"
♦ I'm not a Lenovo employee, just a volunteer geek who likes to help folks.
Sorry, I don't read unsolicited Private Messages. If you have an issue, posting in     the appropriate forum is the best way to get assistance.

Communities:    English English    Deutsche Deutsche     Español Español     Portugues Portugues     Russian flag Русскоязычное

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