04-08-2014 07:56 AM
Hello fellas! I've bought a new G510 (B00FQLVHK0) with an i7, SSHD, 8750XT and free DOS. And got following problem: When the Notebook is on it won't switch to the Desktop modus. It's not reconizing the connected AC-Adapter and stays in Batterymode, but whoever it does load energy when the Notebook is off. I've also tryed to boot up without the battery and it gets for a second Energy (Lenovo sign appearing) then turns off. It doesn't get this energy when the Powercable is not connected. I was thinking first of a wrong BIOS setting, but there really limited options and it's also not possible to update the BIOS in Battery mode. I'm running Windows 7 with all relevant drivers. A different OS did not help aswell. Tryed it with Win 8, and Linux Mint Debian and has all the same characteristica.
Hope there is a solution! Thanks for reading.
04-09-2014 05:16 AM
Hi Jonze ,
Welcome to Lenovo Community!
I’m sorry to hear that your G510 Laptop is not working as expected, I suggest you to perform the Flee-Power and BIOS reset. Below are the steps to check and resolve the issue:
Hope this helps!!!
Do post us back if the issue still persists.
04-10-2014 07:55 AM - edited 04-10-2014 08:05 AM
Hello Shiva Kuma!
Thank you for you're quick response. I've followed your advise Step by Step. Unfortunatly it hasn't solved the problem.
04-10-2014 11:10 AM
Please check if the whether the Laptop turn’s ON when only the AC Adapter is connected and the battery is removed. If the issue persists, the only available option is to contact our Technical Support for further Assistance to get the details of the nearest Authorized Service Center to get the issue analyzed.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Do post us back for further queries.