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oferpaster
Paper Tape
Posts: 5
Registered: ‎11-03-2014
Location: Israel
Views: 3,210
Message 1 of 14

G510 stuck on Lenovo splash screen

Hi,

I have a problem, while I boot up my laptop its stuck on the Lenovo splash screen, so I press ctrl+alt+del for make restart, sometime it boot after that and sometimes I need to do this for 2-10 times antil its boot up.

 

I try to make bios update to 3.09 update (last one) but it wont help Smiley Sad

 

Any suggestions?

Social Support Agent
Social Support Agent
Posts: 5,822
Registered: ‎02-11-2012
Location: PH
Views: 3,178
Message 2 of 14

Re: G510 stuck on Lenovo splash screen

hi oferpaster,

 

Welcome to the Lenovo Forums.

 

Just to verify, do you have any external peripherals connected to the PC (eg. USB Flashdrive, 3TB external drive, etc.)?

 

If you have external drives connected to the PC, can you temporarily disconnect them and ensure that the HDD is set as the first boot device in the BIOS and observe.

 

If you don't have any external device connected to the machine, I would consider running a hardware scan on the PC as soon as you're able to boot up into Windows.

 

Check this link (see Quick Tests):

Lenovo Diagnostic Solutions

 

If you get any error(s) on the test(s), you may need to contact lenovo and report the issue as you may need to send the unit for service.

 

 

Regards



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oferpaster
Paper Tape
Posts: 5
Registered: ‎11-03-2014
Location: Israel
Views: 3,175
Message 3 of 14

Re: G510 stuck on Lenovo splash screen

I replace my CD rom with a caddy that contain a HDD

so I have SSD drive + HDD but the problem take place from the first day of my G510, but I can tast it out.

 

Any other suggestions?

Pumee
Blue Screen Again
Posts: 6
Registered: ‎11-05-2014
Location: Hungary
Views: 3,137
Message 4 of 14

Re: G510 stuck on Lenovo splash screen

Hi,

 

I have the very same issue.

 

I turn off the laptop completly, and start it up, Lenovo screen appears and stucks there. I press CTRL+ALT+DEL once and it boots to windows (7, 64bit).

 

Here's a detailed description what I did and what I tried:

 

Did:

Replaced the stock 500GB HDD with Samsung 840 EVO 120 GB SSD.

I replaced the DVD rom with an HDD. The mount is ICY BOX AC642. Put the Stock HDD there.

 

Tried:

-Almost all kinds of BIOS configs, Legacy boot first/UEFI Boot first, diabled LAN boot, USB boot...etc

-Removed the OEM partiton from the 500GB, thinking that might cause the issue.

-Updated BIOS 3.09

-Load bios defaults, nothing helps...

 

Please give me some advice as its really frustrating...

 

Thanks,

 

Regards.

 

 

 

Pumee
Blue Screen Again
Posts: 6
Registered: ‎11-05-2014
Location: Hungary
Views: 3,133
Message 5 of 14

Re: G510 stuck on Lenovo splash screen

I read back my post and it if might be not 100% clear, I bought the laptop yesterday, didn't even turned it on, replacet the SSD-HDD-DVD-ROM and installed windows.
oferpaster
Paper Tape
Posts: 5
Registered: ‎11-03-2014
Location: Israel
Views: 3,129
Message 6 of 14

Re: G510 stuck on Lenovo splash screen

thx for your reply!
I also have the Samsung Evo 840 250GB
so I think there is a problem with the integration of Lenovo with the Samsung Evo 840

 

I think we need to report about the problem to lenove support and mybe they can update the bios with a fix...

 

Pumee
Blue Screen Again
Posts: 6
Registered: ‎11-05-2014
Location: Hungary
Views: 3,106
Message 7 of 14

Re: G510 stuck on Lenovo splash screen

Hi,

 

Dear Support Team,

 

Is this something similar to this?

oferpaster
Paper Tape
Posts: 5
Registered: ‎11-03-2014
Location: Israel
Views: 3,102
Message 8 of 14

Re: G510 stuck on Lenovo splash screen

It could be the problem...so what can I do to fix it?
Pumee
Blue Screen Again
Posts: 6
Registered: ‎11-05-2014
Location: Hungary
Views: 3,077
Message 9 of 14

Re: G510 stuck on Lenovo splash screen

Hello,

 

Let me start with: Bad News...

 

So I made a huge trial and error, and find no solution...

 

Here's the deal:

1.

SSD in main position+Stock HDD in the DVD slot

-Formatted SSD and legacy formated drive+ install of Win7+ all kinds of BIOS Setup- NOT WIRKING

 

2.

SSD in main position + stock HDD in the DVD slot

-Formatted SSD and used UEFI formated drive+ install of Win7+all kinds of BIOS Setup - NOT WORKING

 

3.

stock HDD in main position + SSD in the DVD slot

-Formatted SSD and used UEFI formated drive+ install of Win7+all kinds of BIOS Setup

BIOS recognize the SSD drive, but windows install wont give it in the list, even though I formatted the drive, removed the partitions...etc.

obviously- NOT WORKING

 

4.

SSD in main position+ DVD ROM

 

-Formatted SSD and used UEFI formated drive+ install of Win7 - WORKING FINE

 

5.

SSD in main position+ DVD ROM

 -Formatted SSD and used legacy formated drive+ install of Win7 - WORKING FINE

 

The only solution I could come up with is to take the 120GB SSD + mounting rack back to the seller and changed the SSD drive to a Samsung 250 GB 840EVO (Company laptop so thats enough for me), put the DVD back to its place and use the 500 GB stock as external USB 3.0 drive

 

Hope I could help...

oferpaster
Paper Tape
Posts: 5
Registered: ‎11-03-2014
Location: Israel
Views: 3,073
Message 10 of 14

Re: G510 stuck on Lenovo splash screen

Tnx for your help!

That will be my last resort, is there no way that lenovo chould relase fix for it with tne next bios update?

I think that information need to be passed to the lenovo team but I dont know who I need to talk to....

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