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Bljublju
Paper Tape
Posts: 3
Registered: ‎09-25-2010
Location: Banja Luka
Views: 4,479
Message 1 of 6

G550 BIOS Update Fail

Hello ...

 

I am a proud user of Lenovo G550 laptop

 

No problems so far,until i tried to update BIOS.

 

I followed instructions by the book,but when i press install on self-extract archive,extracting starts and the i get the code: Error 5

 

Problem seems to be that i don't have administration privilege,although i have administrator account and it's password protected.

 

Program seems to start (BIOS updating software),and then the error pops-up saying phlashnt.sys driver can't be loaded and that i should reboot and log on as administrator.

 

My first thought was that my anti-virus software is causing this,so i turned it off and tried again,but that made no effect.I am using Free Comodo Internet Security Premium.

 

Deepest respect for you people from Support staff and i hope there is a solution for this.

 

Best regards

Guru
Posts: 1,525
Registered: ‎04-20-2010
Location: US
Views: 4,439
Message 2 of 6

Re: G550 BIOS Update Fail

Hi Bljublju Try right-clicking and select run as administrator.

IT Specialist and Consultant
Lenovo Tablet Evangelist
Current Machines: IdeaCentre A300, ThinkPad Tablet, IdeaPad U410 Touch, and Yoga 3 Pro

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Bljublju
Paper Tape
Posts: 3
Registered: ‎09-25-2010
Location: Banja Luka
Views: 4,414
Message 3 of 6

Re: G550 BIOS Update Fail

I can't believe that is the solution,but it is Smiley Very Happy

I always forget to use that option.

Anyway ....thx a lot for the help,appriciated
Guru
Posts: 1,525
Registered: ‎04-20-2010
Location: US
Views: 4,396
Message 4 of 6

Re: G550 BIOS Update Fail

Not a problem, Glad it worked out for you.
IT Specialist and Consultant
Lenovo Tablet Evangelist
Current Machines: IdeaCentre A300, ThinkPad Tablet, IdeaPad U410 Touch, and Yoga 3 Pro

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nocalalan
Fanfold Paper
Posts: 12
Registered: ‎09-15-2009
Location: California
Views: 3,702
Message 5 of 6

G550 -unable to flash bios

I am trying to solve  a touchpad problem and want to flash the bios, have d/l proper  program, but keep getting message "not a valid win32 program"  I am running as administrator.  Ideas, suggestions

thanks

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 3,689
Message 6 of 6

Re: G550 -unable to flash bios

@ nocalalan

scan your computer for viruses and re-download the bios update.


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