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DT88
Paper Tape
Posts: 2
Registered: ‎06-27-2019
Location: GB
Views: 254
Message 1 of 4

G550 SSD not recognised

Hi - just trying to install a SATA III SSD (Integral V series) in G550 but keep getting "PXE-E61:Media test failure, check cable" message.   SSD works fine when in USB HDD enclosure.  Any clues how to get round this? I tried changing the SATA port from AHCI to IDE but same result - looks like SSD just not identified. 

Just to add - I updated BIOS and repeated.  When I hit F12, SDD is correctly identified - but fails to enter setup, giving above error message.

SDD has clone of HDD on it.  Maybe I should try booting off some other device.

Any advice appreciated.

Dave

Social Support Agent
Social Support Agent
Posts: 1,122
Registered: ‎08-02-2018
Location: US
Views: 174
Message 2 of 4

Re: G550 SSD not recognised

Hi DT88! Welcome to our forums community. Is the SSD detected under BIOS? If yes, check the boot priority. But if not, there is a big possibility that the SSD is not compatible with the laptop.



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DT88
Paper Tape
Posts: 2
Registered: ‎06-27-2019
Location: GB
Views: 168
Message 3 of 4

Re: G550 SSD not recognised

Hi - thanks for that - initially the SSD was not detected by the BIOS - but turns out it was my fault - I had initialised the SSD as GPT (which I guess would have worked on a newer laptop).  When I re-initialised it as MBT the BIOS recognised it and after a few hiccups all was good.

thanks again,

David

Social Support Agent
Social Support Agent
Posts: 1,122
Registered: ‎08-02-2018
Location: US
Views: 161
Message 4 of 4

Re: G550 SSD not recognised

You're very much welcome.



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