06-04-2011 07:59 AM
I have a G550 which works fine. I bought a Microsoft wireless keyboard and mouse and they work fine too. Recently I had to take laptop on the road and I did not want to take the large wireless KB. But if I remove the little wireless USB thing, the keyboard and the touchpad on the laptop DO NOT WORK. How do I fix this problem? Many thanks!
PS: This laptop is a bargain! I bought it new from Office Depot last year during a turn-in-your-old-laptop promotion and paid approx. 400 dollars for it. I also upgraded to Windows Professional through a college deal. I am extremely happy with this machine and can't believe I got it for such a low price.
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06-07-2011 11:33 PM
06-08-2011 09:35 AM
I went into Device Manager and uninstalled the MS wireless keyboard. Then I unpluged the MS wireless receiver (the little USB thing) and restarted the computer, and the built-in keyboard and touchpad worked!!! Whew!!! Also, if I plug the MS wireless receiver back in, the wireless KB and mouse work again.