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Phil_UK
Paper Tape
Posts: 1
Registered: ‎11-19-2017
Location: GB
Views: 158
Message 1 of 2

G550 laptop won't load Windows after Update

My G550 Laptop now won't load Windows10 after the latest enforced update. I get the initial Lenovo screen with F2 options etc then the blue Windows logo followed by Attempting to recover installation then Restoring your previous version of Windows then back to the Lenovo screen.

 

Any thoughts?

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 76
Message 2 of 2

Re: G550 laptop won't load Windows after Update

Hello Phil_UK

Thanks for using the Lenovo forums.


Considering the age of the tablet, I highly doubt that this will ever be tested to be working with Windows 10 in mind.

Especially as the drivers for this unit have already been archived some time ago;

https://download.lenovo.com/eol/index.html

 

Also, I cannot see the unit listed on the following pages:

https://support.lenovo.com/us/en/solutions/ht103535

https://support.lenovo.com/us/en/solutions/ht503655

 

Which also means it has not been tested with Win 10, so Lenovo can`t guarantee the unit working as it is meant to.

But I doubt that it will ever be tested unfortunately.

 

I would recommend that you revert back to the previous Windows, and see if thei issue persists.

 

Hope this helps, let us know how you get on.


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