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6 Posts

05-25-2010

Norway

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  • Message 11 of 19

Re: lenovo g550 Bios update crash. HELP fast please

2010-05-28, 11:08 AM

For me it looks like it's something wrong with the bios update from Lenovo. Have anybody done a successful update from the newest bios installer for Windows 7?

 

Edit: Or done a successful bios recovery? Here is a link to the bios recovery thread on mydigitallife: http://forums.mydigitallife.info/threads/2105-BIOS-Recovery-procedures

 

I have successfully entered bios recovery mode by pressing Fn+B but I can't get it to load the bios.wph I have prepared on a usb disk with Phoenix Wincrisis v.1.0.0.4.

 

It would be nice to get some feedback from technicians from Lenovo as I have seen that there are a _lot_ of people which have experienced a bad bios update from Lenovos own installer (wherever the fault lies isn't that important I would like to say - it must be more important to give a good service than to point out how often a bios update go wrong)

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7 Posts

01-04-2010

Germany

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  • Message 12 of 19

Re: lenovo g550 Bios update crash. HELP fast please

2010-05-31, 20:41 PM

Got the same problem and it's not the best to live without my notebook. The screen is still black and nothing happens. I definitely need it back to work.

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6 Posts

05-25-2010

Norway

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  • Message 13 of 19

Re: lenovo g550 Bios update crash. HELP fast please

2010-06-01, 15:32 PM

Again, I have to point out that an answer from a Lenovo technician would make things so much easier for the lot of us.

 

Information about the proper procedures, datasheets on the motherboard and information and suggestions like if the bios chip is soldered on or not so that maybe a "hot flash" or eeeprom programming would be the solution would be a lot of help.

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8095 Posts

11-19-2007

United States of America

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  • Message 14 of 19

Re: lenovo g550 Bios update crash. HELP fast please

2010-06-01, 19:31 PM

All,

 

I don't think there is a problem with the BIOS file itself, but I'm seeing customers here and there, with multiple models of systems having trouble flashing with 64 bit versions of BIOS updates.

 

Duck3's advice is good to see if you can recover the system yourself, and if not, you will need to contact service. 

 

Lenovo does not have a software recovery proceedure to resolve this - this  typically requires some hardware work to fix the board - service will replace the board and the removed board can be repaired. 

 

If you have had success with one of these crisis recovery proceedures from elsewhere online, please do share the results.

 

 

To dramatically reduce the odds of having a problem while flashing I advise that you:

 

1) Download the new BIOS

2) Ensure battery is fully charged and system is running with AC connected

3) Reboot the system and after the boot, flash the BIOS before doing anything else

4) Reboot and then resume normal use.

 

On some models we have noted a scenario where a BIOS flash may not be successful if a system has been suspended (sleep ) or hibernated and then resumed before flashing.  Therefore, I'm suggesting a reboot before flashing.

 

What BIOS version were you upgrading from?

 

Mark

 

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1 Posts

06-02-2010

Switzerland

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  • Message 15 of 19

Re: lenovo g550 Bios update crash. HELP fast please

2010-06-02, 17:20 PM

Hello Mark

 

I'm working on a Lenovo G550 2958. I installed Windows 7 on the laptop. I downloaded the following update:

 

http://consumersupport.lenovo.com/ge/en/driversdownloads/drivers_show_2885.html

 

The flash started as usual, erased the old BIOS and flashed with the new one. Then, it rebooted automaticly. 

The result now is, if i press the power button, the LEDs are lighting up. I also hear the HDD and the CPU cooler spinning.

 

I tried it with pressing FN+B, but the screen stays black. Is there any possibility, to recover the BIOS by a Reset switch or jumper on this motherboard?

 

Because i demounted the whole laptop now, for searching it. ;)

 

Or do i really have to send my laptop to the repair center? :/ 

That would be bad, because i'm from Switzerland. And the Lenovo service center here in Switzerland told me, that they won't repair this model, because it belongs not to our country.

 

So do I have warranty on such a BIOS issue?

 

Thanks for an answer.

 

Best regards, 

Silvan

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7 Posts

01-04-2010

Germany

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  • Message 16 of 19

Re: lenovo g550 Bios update crash. HELP fast please

2010-06-03, 8:42 AM

Made it the same way Damioz did (even without opening my NB). I read some threads in the net which tell me that the Lenovo Support doesn't care about this BIOS update issue 'cause everyone was doing it on his own.

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2 Posts

06-24-2010

Fredericton NB

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  • Message 17 of 19

Re: lenovo g550 Bios update crash. HELP fast please

2010-06-24, 0:47 AM

I give. I have been trying to fix my G550 for a month now after that failed bios update. I am sending it in for some in warrenty repair. Does anyone know if I have to include the harddrive? I would rather that they did not reimage it as I haven't backed up since April.:smileymad:

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1 Posts

06-07-2012

Saudi Arabia

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  • Registered: ‎06-07-2012
  • Location: Saudi Arabia
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  • Message 18 of 19

Re: lenovo g550 Bios update crash. HELP fast please

2012-06-07, 11:45 AM

from mark_lenovo - ADMIN:

 

Duck3's advice is good to see if you can recover the system yourself, and if not, you will need to contact service. 

 

I have a 3 yr old G550 I bought in Ukraine!   Now in Saudi Arabia!

 

It was LENOVO's own update that screwed UP my bios!!!!!!!!

 

Many have had the same!!!

 

LENOVO does not want to fix this....   they could easily produce a "patch" - "fix" .........

 

but that does not make $$$$$$$$$$$$$!

 

I will never buy again...........

 

It feels like a big SCAM to me.........

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9380 Posts

11-27-2007

Slovakia

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  • Message 19 of 19

Re: G550 wont boot after bios update

2012-06-18, 17:46 PM

Andy  

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