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Lenovo NotebooksLenovo B and G Series Notebooks Knowledge Base

G560 - Keyboard not responding after using recovery media

Question

After using recovery disk sent by Lenovo support to do a recovery on the G560.

 

The process went through fine however at the end, there is a message that:

 

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"LENOVO PRELOAD PROCESS FINISHED"

 

Press any key to shutdown.

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When pressing any keys on the keyboard, there is no respond.

 

Answer

Try Holding the  Alt + Ctrl + Del and release, then you can press any key on the laptop to shut it down.

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