03-30-2018 12:35 PM - last edited on 03-30-2018 02:17 PM by Majestic
Hi, I have a G560 which hdd packed up, i need to load windows again and i dont have my recovery cd anymore and i can't get it online as the site says that my serial is not valid. can anyone assist me with this problem?
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
03-31-2018 04:11 AM
I'm guessing, you're trying to get recovery media from Lenovo's Windows Recovery Media Systems Program. AFAIK, only some of devices bought after 2014 are eligeable to receive recovery media. They usually had Windows 7 Pro installed and license for Windows 8 Pro/Windows 10 Pro in BIOS or just came with Windows 10 Pro pre-installed.
You may try to download a retial ISO from Microsoft website, however it seems, that OEM's keys aren't eligeable...
If you want G560's recovery, not retail ISO, then you'll need to contact local Lenovo and ask if they still have recovery media for your laptop to sell.
03-31-2018 08:16 AM