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8 Posts

06-13-2010

Sri Lanka

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  • Message 1 of 17

G560 notebook LAN driver installation problem

2010-06-13, 8:16 AM

I yesterday bought a G560 laptop and installed windows 7 ultimate 64 bit edition on myself. All went fine except I couldnt install the LAN driver. When I try to install lan driver it says "The Realtek Network Controller was not found. IF Deep Sleep Mode is enabled Please Plug the Cable". I tried with both CD rom driver and latest driver downloaded from the lenovo site. But both resulted the same issue. I also tried with lenovo "Smart Downloading". It also failed to find the dirver. In divice manager my network card lists under "Other divices" as "PCI Simple communications controller". I also tried to automatically update the driver from there. But windows even cant find the driver on its online driver store. I also tried installing the latest bios version and other latest device drivers (Chipset drivers and ect..) on my machine. But no results. Im really frustrated because of theis. Please help me. Thanks.

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2451 Posts

06-05-2010

Rosario, Santa Fe, Argentina

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  • Message 2 of 17

Re: G560 notebook LAN driver installation problem

2010-06-13, 18:16 PM

Turn off your wireless card and try again.

IPnaSh
First Spanish Community Guru - Colaborador ad honorem

Lenovo
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8 Posts

06-13-2010

Sri Lanka

13 Signins

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  • Posts: 8
  • Registered: ‎06-13-2010
  • Location: Sri Lanka
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  • Message 3 of 17

Re: G560 notebook LAN driver installation problem

2010-06-14, 3:38 AM

I tried turninig off wireless in windows, But I didnt try turning off wireless through BIOS. Let me try it too, thanks a lot for your comment.

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2451 Posts

06-05-2010

Rosario, Santa Fe, Argentina

5571 Signins

76138 Page Views

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  • Message 4 of 17

Re: G560 notebook LAN driver installation problem

2010-06-14, 3:53 AM

You can turn off your wireless card using the front switch. Look at the manual for finding it.

IPnaSh
First Spanish Community Guru - Colaborador ad honorem

Lenovo
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8 Posts

06-13-2010

Sri Lanka

13 Signins

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  • Registered: ‎06-13-2010
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  • Message 5 of 17

Re: G560 notebook LAN driver installation problem

2010-06-14, 14:43 PM

I switched off the wireless and tried to install the driver, but the result is same, no luck. :smileysad: . Any more suggestions please?

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2451 Posts

06-05-2010

Rosario, Santa Fe, Argentina

5571 Signins

76138 Page Views

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  • Message 6 of 17

Re: G560 notebook LAN driver installation problem

2010-06-14, 18:21 PM

I think that your "PCI Simple communications controller" is a non-installed Intel Management Engine Interface. By default, your Ethernet card must be detected and installed automatically by Windows 7. If you made the installation and the wizard ask you for your "network configuration", so your Ethernet card was detected.

 

When you disable your wireless card, did you see any network-icon on tray?

 

Try uninstalling your wireless card driver and then install your ethernet card driver.

IPnaSh
First Spanish Community Guru - Colaborador ad honorem

Lenovo
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8 Posts

06-13-2010

Sri Lanka

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  • Message 7 of 17

Re: G560 notebook LAN driver installation problem

2010-06-15, 13:16 PM

Hi,

First of all thanks a lot for your continues support. I checked whether the eathernet card is installed, but its not. In device manager under network I have only the wireless card and the bluetooth network option. Also I cant see any network icon other than the wireless network. When it is disabled no other networks.

Also I uninstalled all wireless drivers and tried to install the ethernet card, but the result was same. I dont know what to do now..

Anyway thenks again for your continues support.

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2451 Posts

06-05-2010

Rosario, Santa Fe, Argentina

5571 Signins

76138 Page Views

  • Posts: 2451
  • Registered: ‎06-05-2010
  • Location: Rosario, Santa Fe, Argentina
  • Views: 76138
  • Message 8 of 17

Re: G560 notebook LAN driver installation problem

2010-06-15, 17:05 PM

You're welcome :smileyvery-happy: Look at the BIOS (Press F2 on the Lenovo's Screen when you turn on your machine) and verify if the ethernet interface is enabled.

 

Another option is to recover the software as it comes from factory and try if the ethernet card was detected.

IPnaSh
First Spanish Community Guru - Colaborador ad honorem

Lenovo
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8 Posts

06-13-2010

Sri Lanka

13 Signins

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  • Posts: 8
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  • Message 9 of 17

Re: G560 notebook LAN driver installation problem

2010-06-15, 17:37 PM

I checked that option too, etharnet card is enabled there, only thing I didnt do yet is the connect a live network wire to the network port. I'll gonna do that also in this weekend. I'll inform the results. Thanks a lot for again your great hand.

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17 Posts

04-29-2010

Russian Federation

85 Signins

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  • Registered: ‎04-29-2010
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  • Message 10 of 17

Re: G560 notebook LAN driver installation problem

2010-06-15, 18:58 PM

It's Intel Management Engine Interface without drivers :smileyhappy:

You should install them manually specifying the path to 

"Your drive"\Drivers\Intel Management Engine Interface\Drivers\MEI\

After this you must start install Realtek drivers, and when setup stop you must plug the ethernet cable, then your netcard be active and his driver install over... fuf )

But you not find your ethernet card in Device Manager, only if plugged ethernet cable.

 

 


...Lenovo - fill life unknown garbage. (c)
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