02-07-2012 03:30 AM - edited 02-07-2012 08:01 PM
I bought a G570 in May 2011(9months old now), It was working great till last week. Last week its battery started showing the message Plugged, not charging though I had connected to the power supply. I had installed two OS (Windows and Linux) in Linux also its indicating battery is not charging. When I removed the battery and powered on Laptop, it is working. So what could be the problem, is it battery?, If yes Can I get a replacement since it is only 9 months old? Please Advice!!
Battery type is L09S6Y02.
Solved! Go to Solution.
02-08-2012 04:07 AM
02-09-2012 10:59 PM
I called the customer support and upon their instruction downloaded and installed Lenovo energy management system-energy star and changed the battery mode to optimize for battery runtime.Now its charging perfectly. Wow what a relief!!
02-10-2012 02:24 AM - edited 02-10-2012 02:26 AM
Glad that it works for you.
You can also refer to our Knowledgebase article for this issue. There are some methods you could try if such issue happens.
Knowledgebase article: Z570 - Plugged in but not charging status message
03-06-2012 05:11 PM
I also have a G570 Lenovo and am having a problem with the Lenovo Energy Management. What version did you download and install? I currently have version 18.104.22.168 and the version I found online was 22.214.171.124. (This energy management is using 25%CPU when ever I switch user and I believe this is causing the battery to need charging very frequently.)
I called Lenovo and they want to charge me - they say it is a software problem. This laptop is 2 months old.