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Posts: 1
Registered: ‎01-02-2020
Location: IN
Views: 197
Message 1 of 3

G580- 20517 Wifi problem in latest Windows 10

Hi Team,


Recently I updated to latest windows 10 and after that my wifi is working but having some issue after few minutes.

The wifi is staying connected but automatically showing no internet after few minutes of connecting(sometimes with in seconds).

I tried to update drivers, change drivers with different models and old ones also. But no luck.


I also reformatted to other old os and its working fine . 


The problem is in the broadcom driver. This problem is also faced in latest Kali linux.


Kindly make the driver fully supported and share.



Thanks & Regards,


Support Specialist
Posts: 915
Registered: ‎04-23-2019
Location: US
Views: 185
Message 2 of 3

Re: G580- 20517 Wifi problem in latest Windows 10

Hi Pallab_Panja,


Welcome to the Community Forums.


I have checked the compatibility list for Windows 10 1903 (assuming you have the latest updated build) and the machine is not part of this list.

This means that you may run into compatibiity issues with some drivers which will cause hardware to malfunction since the drivers for this machine are limited up to Windows 8.1 only more info here.


I have also checked the Linux compatibility list and this also confirms that the machine is not officially tested for use with the Linux operating systems, so issues will still be present.


I would recommend installing the recommended operating system which is Windows 8.1 for best results.

Hope this helps.

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Posts: 2,393
Registered: ‎11-07-2014
Location: US
Views: 146
Message 3 of 3

Re: G580- 20517 Wifi problem in latest Windows 10

Broadcom is the chipset manufacture on the WifI card, the card itself is put together by a different company.  The issue is most of the hardware built for WIndows 7 and 8 cannot run properly under WIndows 10 due to the main differences that WIndows 10 operates from teh base system.  What you are seeing with the card, is that it is dependent on Windows 7 operating system commands that are not present in  Windows 10.  This would require the base hardware of the card to be changed out, which is the manufacture of the WiFi card responsibility.


In this case, it would be far simpler to use a USB style wifi adapter to get it working correctly.



I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.

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