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gbar
Paper Tape
Posts: 2
Registered: ‎07-10-2014
Location: Scotland
Views: 44,334
Message 1 of 9

G580 Factory reset

Good afternoon,

 

I purchased my new Lenovo G580 less than 1 year ago and over this time it has got slower and slower and seems to picked up a number of viruses. I am no expert so took it into our IT guy at work and he has reccomended a factory reset. 

 

I dont think i received a disc with my laptop, could someone please advise how i should go about completing a factory reset and if windows will be automatically installed.

 

Any advice on keeping the laptop clean would be much appretiated too.

 

thanks in advance

G

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 44,373
Message 2 of 9

Re: G580 Factory reset

hi gbar,

 

Welcome to Lenovo Community Forums!

 

About a Lenovo Factory Reset.

You just Turn it off and Press this button 

Capture.JPG

 

This will boot your system with option for Recovery.

just follow the prompts and you good to go.

Just remember that this will Delete everything on the current OS and rebuild a new one (Dataloss)

 

 

About Keeping the system Clean. For me....

CCleaner will help you Remove all unnecessary files on the system.

And a good Antivirus Would really help keeping the system from Viruses.

 

Hope this helps

Cheers!

 

 



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gbar
Paper Tape
Posts: 2
Registered: ‎07-10-2014
Location: Scotland
Views: 44,212
Message 3 of 9

Re: G580 Factory reset

Thanks Solid_Cruver

I will remove everything first then give this a go.

cheers
Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 44,203
Message 4 of 9

Re: G580 Factory reset

hi

 

You're Welcome

 

If you'll Back up your documents to an external storage.

Make sure you have a stable Antivirus when you put things back to the computer again.

just to make sure no files that were backed up carried the virus or such.

 

Best Regards

Solid Cruver



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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Lankykid
What's DOS?
Posts: 1
Registered: ‎12-24-2015
Location: england
Views: 31,399
Message 5 of 9

Re: G580 Factory reset

hi, i've been having the exact same problem

but when i press the button i get a message from microsoft saying "this app has been blocked for your protection" is there a way around it?

evan1234
Paper Tape
Posts: 2
Registered: ‎03-22-2016
Location: VA
Views: 28,826
Message 6 of 9

Re: G580 Factory reset

This button (to launch the OneKey Rescue system) does not work on my G580. What should I do now?
Community Moderator
Community Moderator
Posts: 4,217
Registered: ‎11-18-2012
Location: US
Views: 28,822
Message 7 of 9

Re: G580 Factory reset

Welcome to the Lenovo Community Evan1234 !

 

Before you press the NOVO button make sure Windows is completely shut down.... hold shift key and then select Shut Down from menu. 



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evan1234
Paper Tape
Posts: 2
Registered: ‎03-22-2016
Location: VA
Views: 28,808
Message 8 of 9

Re: G580 Factory reset

Yep, it was completely shut down when I pressed the OneKey recovery button.  I already had gone to the the menu that displays when you shut down and hold the shift key.  From there, I did an auto repair.  No change.  I also performed the following tasks.  No change occurred after doing them.

 

- Held F8 during bootup - the computer beeped long and several times

- Rapidly pressed F8 during bootup - the computer beeped four times and sometimes more

yusufzainee
Fanfold Paper
Posts: 24
Registered: ‎04-07-2014
Location: India
Views: 18,946
Message 9 of 9

Re: G580 Factory reset

Hi,

Apart from the C drive and D drive where some driver files are placed, i created 2 more drives on my own to store my personal data. Now if i chose the one key reset button, will it erase everything from the C drive only or will it erase the data from other partitions as well??

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