11-28-2015 06:15 AM - last edited on 11-29-2015 10:33 AM by Majestic
I did recovery my G580 notebook last week. When i check "Computer Folder" i saw that "Local Disk D" (Lenovo Recovery Drivers Folders and OneKey recovery folder.) is empty. Where from can i download this folders and files?
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
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11-28-2015 08:29 AM
Those are hidden files, not usually viewable from within Windows OS. If the recovery worked then they are in place, just not viewable - as they should be.
Do not write over or use that drive for anything or you can cause issues with future recovery efforts.
11-28-2015 12:26 PM - edited 11-28-2015 12:27 PM
I see. So thank you. When i search informations i have learnt those are hidden in Windows OS (in Local Disk C)
I mean that Lenovo Disk (D: ) is empty. Lenovo and Drivers folders had been deleted. i didnt delete them. But Recovery is working. Check it ; http://i1151.photobucket.com/albums/o629/farukyavuz/Adsz.png
11-29-2015 09:57 AM
The files located in the directory are not viewable, may show as hidden or system files. The partition is not empty, but will show as empty from within windows in the application you are using.
If your recovery worked, it had to do so from those files. If you need recovery files (DVD's) you can try and create them from within the Lenovo Recovery Application, by pressing the Lenovo Key. If it works, then you know the files are there and you just made backup copies of them.
if it does not work or fails to create recovery disks you will need to contact Lenovo Support by phone to order replacements.