cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
envolt
Blue Screen Again
Posts: 3
Registered: ‎09-07-2013
Location: India
Views: 82,253
Message 1 of 14

G580 Laptop BIOS setup not starting

Hello,

I've a Lenovo G580 Laptop (2nd Gen PDC B960, 2 GB, 500 GB, DOS) When I bought it came pre-installed DOS, and then I install Windows 7 ultimate (32-bit, i didn't know at that time, 2nd gen PDC are 64-bit). My friend recommend me to disable UEFI from boot setup before installing any non-genuine OS, so I did disable that. My laptop is working fine, but all of a sudden it started to do random mouse freezes, surprisingly pressing ALT+F4 works like a charm to make mouse work again (by mouse I mean pointer actually, I'm using Touchpad, i don't think its a h/w related issue)

I think may be it's because any virus/malware or whatever that was, and also I was planning to change my OS to Windows 8 (it's after 10-11 month of purchase date), so I decided to format anyway, instead messing up with mouse freeze problem.
Now strange thing happen at this point -

I'm not able to start my BIOS setup, nor able to use quick boot option (to select various bootable device option from list)

I try to press recovery key (small button near power button), that open recovery module properly (no glitch/error).
but unfortunately I don't have any backup made previously so no use of recovery module.

and then I restart my laptop, then I press F2, it shows the first screen of BIOS menu, but my system stuck there (unresponsive state), i've no option else directly turning it off by holding power key for few seconds,..

and then no boot menu F2, F12 still unresponsive.

means whenever i open recovery module it able to open F2 menu (not F12) but that stuck too.
else it just completely ignore F2, F12

I'm not a computer noob (not flaunting), but I spend last 4-5 hours looking for a solution for it, but couldn't find any solution by myself.
although my laptop is not in not working state. somehow I manage to install windows 8, but it's really weird that I can not access BIOS menu, my laptop is no longer in warranty period so I can experiment with it any way I want.

 

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 81,992
Message 2 of 14

Re: G580 Laptop BIOS setup not starting

Hi envolt,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that G580 is not entering the BIOS menu and hanging at BIOS menu it at all it enters it, performing flee power should resolve the issue; below are is the step to perform Flee Power.

 

  • Remove the battery and any other peripheral device connected to the computer. Hold the power button for 10 seconds and then connect only the AC Adapter and try to turn ON the computer and enter BIOS menu.
  • If the issue persists even after performing Flee Power, I would Strongly Suggest Calling Technical Support for Assistance this is the only available option to get this query resolved, Click here to open a link where you can select the country and get the exact contact support number, I’m sure they will be a great help.

Do post us back if the issue still persists.

 

Best Regards

Shiva Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

sivasandeep99
Serial Port
Posts: 42
Registered: ‎06-22-2013
Location: Vizianagaram, India
Views: 81,633
Message 3 of 14

Re: G580 Laptop BIOS setup not starting

finally what did they do?? is your issue got it fixed???even my lenovo z580 doing the same.

envolt
Blue Screen Again
Posts: 3
Registered: ‎09-07-2013
Location: India
Views: 81,708
Message 4 of 14

Re: G580 Laptop BIOS setup not starting

My issue is not fixed, but somehow i'm able to open my bios

 

1. turn off your laptop (no hybrid shutdown)

2. Press and hold F2 (while ur lappy is still off)

3. now power on laptop
(still holding F2,)

4. "Please wait" will appear, where previously was "F2 = Bios, f12= boot device"  (similar to this text), with big bold lenovo logo in center

5. now release F2

voila its BIOS, which actaully functioning (no freeze)

 

well this works fine for me, my laptop is not in warranty period and i cant afford pc repair at this time, and also after a lot of googling I found that lenovo doesn't have a solid solution for this, they  will just replace ur Motherboard, which would be costly, so i'm dealing with my laptop using this solution

even resetting bios, disabling-enabling few option doesn't seem to work

i'm not a n00b , i consider myself advance while using computers, bt this seem to be unsolvable problem.

 

u can try this if it works for u too

 

 

sivasandeep99
Serial Port
Posts: 42
Registered: ‎06-22-2013
Location: Vizianagaram, India
Views: 81,607
Message 5 of 14

Re: G580 Laptop BIOS setup not starting

Thanks  i even tried that as well but unfortunately it didn't work either!!!!seems like my BIOS need reflashing in other words they have to replace my motherboard!!!! anyhow my laptop is oonly 2 months they should replace motherboard with no issues!!! i see for Lenovo G580,Z580,G570,Z570 with UEFI bios having this issues seems like there is some bug with this series!! it's better to reliaze lenovo and make a BIOS updat for these models!!! 

sivasandeep99
Serial Port
Posts: 42
Registered: ‎06-22-2013
Location: Vizianagaram, India
Views: 81,606
Message 6 of 14

Re: G580 Laptop BIOS setup not starting

And also we can't be sure even after replacing motherboard thee problem may raises again as there is some bug with uefi bios so many customers can't access bios menu and boot menu!!!!the permanent fix is to release bios update for these models!!
envolt
Blue Screen Again
Posts: 3
Registered: ‎09-07-2013
Location: India
Views: 81,590
Message 7 of 14

Re: G580 Laptop BIOS setup not starting

since ur laptop is under warranty let lenovo take care of that (but i highly doubt they can care), i've read in few threads that their only solution is to replace motherboard which may take upto a month
and also back up your hdd (few user also posted tht their HDD is replaced w/ new one Smiley Very Happy )
since tha launch of g580 series, there is no update for lenovo g580 bios is provided, and they keep launching new series, god knows when they will release update , it's such a pain in ******, to deal with it now.
sivasandeep99
Serial Port
Posts: 42
Registered: ‎06-22-2013
Location: Vizianagaram, India
Views: 81,586
Message 8 of 14

Re: G580 Laptop BIOS setup not starting

yeah obviously they to replace hdd because the la[top is OEM that only accept to specific motherboard!!!!if they don't replace i will get non-genuine error for windows 8!!! and there thing they can do is to embedd the serial number to the new motherboard exactly like old one may be using Eprom!!but in india they won't do it i suppose!!!so that is the reason they should replace hdd as well as mobo or new os installation dics and the motherboard!!!

sivasandeep99
Serial Port
Posts: 42
Registered: ‎06-22-2013
Location: Vizianagaram, India
Views: 81,583
Message 9 of 14

Re: G580 Laptop BIOS setup not starting

yeah seems like everyone having issues with BIOS some were saying 2 months omg Smiley Sad http://forums.lenovo.com/t5/Lenovo-3000-and-Essential/BIOS-setup-menu-is-missing-in-my-G580-after-in...
cooldave2810
What's DOS?
Posts: 1
Registered: ‎07-21-2014
Location: Jaipur
Views: 76,388
Message 10 of 14

Re: G580 Laptop BIOS setup not starting

Hello, My problem is somehow different.Windows 8.1 logo(blue colored) is not there at startup of window.Also Windows is slow at startup and shutdown.What can i do.Initially there was not any problem.But since last month i seriously have suffered a lot.

Check out current deals!


Shop current deals

Top Kudoed Authors