01-14-2015 05:37 PM
My G580 was working great, best laptop I've ever has so far. Then when I went to use it the other night, as soon as I opened it up, it showed the Lenovo Logo and said "Preparing for Automatic Repair" then after a few seconds it would change to "Diagnosing Your PC" and get stuck there. I tried several options I found online for a hard reset to no avail. Then I discovered F12 me to the boot menu and I chose recovery. I was warned I would lose everything but thankfully I had made and image backup, on an external HDD, using the Lenovo Solution Center, not OKR. My trouble now is I can't find any help online about how to use the backup I made.
On my HDD I have files numbered from 0001 to 0327, 3 .dsi files, a BIN file and an OKI Can anyone point me in the right direction for instructions or explain the process to me?
01-15-2015 05:27 AM
Welcome to the Forums.
Just to verify, if the machine came with Windows 7 and you ran the Lenovo Solution Center's Backup feature, did you choose Lenovo Rescue and Recovery to do the backup?
From the files that you listed, it seems like you've chosen the Lenovo Rescue and Recovery tool. If this is the case,, you need to have Rescue and Recovery® and see step 5-8 of this guide to restore your files.
Let me know how it goes.
01-16-2015 04:58 PM
01-19-2015 08:44 AM
Can you please check these guides amd see if it reads the files on your backup:
01-19-2015 07:09 PM