09-05-2016 12:15 PM
Hi Macdol123 ,
Welcome to the Community Forums.
What Windows version are you using ?
DId you manage to back up and create a recovery image before this happened?
You may try power draining first .
Turn off the latop . Remove the ac adapter and battery ,then press the power button down for 12 seconds.
Place back the battery and ac adapter and restart.
If same issue , turn off and turn on twice until the Windows option for advance option repair shows .
You may use safe mode to launch and run system restore to jump back to previous date before the issue happened , else use a recovery repair media for repair option .
Update us how it goes.