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What's DOS?
Posts: 1
Registered: ‎09-04-2016
Location: GB
Message 1 of 2 (108 Views)

G580 Not Loading

Today i went to Load up my laptop but it didn't load and now its just stuck on a Loading screen with a Buffering Circle in the middle. Any Help?

 

Support Specialist
Posts: 5,233
Registered: ‎11-30-2015
Location: PH
Message 2 of 2 (74 Views)

Re: G580 Not Loading

Hi Macdol123 , 

 

Welcome to the Community Forums.

 

What Windows version are you using ?

DId you manage to back up and create a recovery image before this happened?

 

You may try power draining first .

Turn off the latop . Remove the ac adapter and battery ,then press the power button down for 12 seconds.

Place back the battery and ac adapter and restart. 

 

If same issue , turn off and turn on twice until the Windows option for advance option repair shows . 

You may use safe mode to launch and run system restore to jump back to previous date before the issue happened , else use a recovery repair media for repair option . 

 

You can also use a bootable media to backup file and further isolate issue including bootable diagnostics .  

 

Update us how it goes. 

 

Regards



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