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Abhijeettiria
Paper Tape
Posts: 2
Location: India
Views: 487
Message 1 of 4

G580 Plugged in, charging but not charging

I have a Lenovo G580 laptop. I formatted my system and it was working good but slow before formatting. After formatting i got a status of 49% available(Plugged in, Not Charging). I shut down my system completely and removed the adaptar and found that the battery light is still glowing. I remove the battery and inserted. I still found the battery light is glowing. Then i started the system with adaptar checked status as (plugged in, charging) but the power percentage is not going up. I decided to drain the battery and then check, so i was working without the adaptar & the power drained normally in usual time.Then i plugged in to adaptar and Currently the status is "0% (Plugged in, Charging)"  but its not charging.   Please help.

Retired Support Specialist
Posts: 4,447
Location: Philippines
Views: 473
Message 2 of 4

Re: G580 Plugged in, charging but not charging

hi Abhijeettiria,

 

Welcome to Lenovo Community Forums!

 

Youre troubleshooting is correct and pointed out the battery.

   One last thing you could try is to run the Battery gauge reset via the Lenovo Energy Management software,

 If that still gave you the same problem I suggest having the battery Replaced via warranty claim or by purchasing a new battery.

 

Best regards

Solid Cruver



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Abhijeettiria
Paper Tape
Posts: 2
Location: India
Views: 455
Message 3 of 4

Re: G580 Plugged in, charging but not charging

Thanks..  i tried battery gauge reset.  the status changed to plugged in, not charging.  the energy management shows .

 

Power status : Online

Battery Status : Good

Retired Support Specialist
Posts: 4,447
Location: Philippines
Views: 426
Message 4 of 4

Re: G580 Plugged in, charging but not charging

hi Abhijeettiria,

 

   I would suggest to call Lenovo Technical Support Team for this matter,

i believe the Battery is bad,

 

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Regards
Solid Cruver



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