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chberu
What's DOS?
Posts: 2
Registered: ‎04-02-2014
Location: Boston, MA
Views: 7,413
Message 1 of 9

G580 Won't Start

I have a G580 that suddenly won't start at all.  It turned off when my daughter was watching a movie.  I assumed that the battery was dead but I do not know that for sure.  She then plugged it in for the night but it never started again. 

 

When I have it plugged in the light on the front is solid white.  There is no light at all when ONLY on battery.   It does not start when the battery is removed and plugged in.  The system is about 1 1/2 years old and to my knowledge the battery was fine.  I have not seen any charging problems from Windows.  I purchased a new AC adapter but that did not fix it. 

 

Does this seem like a power button problem or a motherboard problem?

 

Thanks,

Chris

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 7,394
Message 2 of 9

Re: G580 Won't Start

hi chberu

 

Welcome to Lenovo Community Forums!

 

Please try removing the AC Adapter and Battery

   then hold down the Power Button for at least 10 sec.

      Then Reconnect only the Ac adapter and see if that will fix it, Then reconnect the battery.

 

Also try turning it on with the RAM and Harddrive removed and see if that will show any difference on how the unit starts.

 

If the same problem, even if not Battery is connected, I suggest you contact Lenovo Technical Support for Hardware Assistance or Contact a local tech to check the system board for any issue.

 

Regards

Solid Cruver



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chberu
What's DOS?
Posts: 2
Registered: ‎04-02-2014
Location: Boston, MA
Views: 7,378
Message 3 of 9

Re: G580 Won't Start

Thanks for your help but this did not work.  The system does not have any activity whatsoever.  No sounds at all.  No lights except for the solid white light on the front when plugged in.

 

Thanks,

Chris

Alexandros
What's DOS?
Posts: 1
Registered: ‎04-11-2014
Location: Greece
Views: 7,355
Message 4 of 9

Re: G580 Won't Start

I have the same problem with my lenovo g580.

When i press the power button the power led and the camera led blinks, fan is starting for a second and then stops and all over again. I tryied the batery out and pressed the power button for seconds even minute many times but the problem is the same.

When i plug out the memory the computer beep meaning that recognize that there is no ram, right?

What can i do to fix this?

Please help!

 

shoes4pigeons
What's DOS?
Posts: 2
Registered: ‎02-17-2015
Location: United Kingdom
Views: 6,798
Message 5 of 9

Re: G580 Won't Start

hi,

 

sorry to drag this up, but did you ever get to the bottom of this problem. my laptop is doing the same thing.

 

the battery light is solid white with charger plugged in. when i press the power button the power light comes on, the fan spins and the hdd get power for about 1 second then it all dies. about 2 seconds later it repeats the process.

 

 

thanks

 

 

SeniorGuru
Posts: 2,088
Registered: ‎11-07-2014
Location: US
Views: 6,788
Message 6 of 9

Re: G580 Won't Start

If you have pulled the memory and the computer starts then beeps to indicate no memory present, the POST codes are working normally. Would suggest trying with new memory if possible, or if you have two sticks, try with just one then rotate to the other.

If the computer still is acting up with new or different known good memory it is a motherboard issue.

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
SeniorGuru
Posts: 2,088
Registered: ‎11-07-2014
Location: US
Views: 6,784
Message 7 of 9

Re: G580 Won't Start

Try removing memory and hard drive then booting computer. If POST is working, it should beep several times. If POST works, replace memory (one stick at a time) testing each. Once you can see BIOS or get message stating no disk present, reattach hard drive and boot system.

If memory fails, replace with known good, retest. If hard drive fails, replace with known good or try booting from CD / DVD or USB.

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
shoes4pigeons
What's DOS?
Posts: 2
Registered: ‎02-17-2015
Location: United Kingdom
Views: 6,766
Message 8 of 9

Re: G580 Won't Start

hi,

 

thanks for the suggestions. unfortunatly i have tried all you have suggested. i have tested the memory in anothe laptop and it works and tests fine. i do get the post beep codes when the ram is removed. 

 

i think it is a mainboard fail, possibly BGA on the controller chip. i dont know why they dont put heatsinks on them! 

 

 

thanks

SeniorGuru
Posts: 2,088
Registered: ‎11-07-2014
Location: US
Views: 4,580
Message 9 of 9

Re: G580 Won't Start


@shoes4pigeons wrote:

hi,

 

thanks for the suggestions. unfortunatly i have tried all you have suggested. i have tested the memory in anothe laptop and it works and tests fine. i do get the post beep codes when the ram is removed. 

 

i think it is a mainboard fail, possibly BGA on the controller chip. i dont know why they dont put heatsinks on them! 

 

 

thanks


If the new memory is the same specification as the memory you replaced, then it is mostlikely a motherboard issue and not easily overcome.   You can look at your maintenace manual to double check memory types (use accepted from Parts List) and max amount the notebook can accept per stick.

 

Good luck.

 

CB


I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
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