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What's DOS?
Posts: 1
Registered: ‎12-17-2015
Location: Ireland
Views: 101
Message 1 of 2

G580 laptop showing icon saying plugged in, not charging


I have a G580 laptop and I recently discovered that my laptop is not charging. It is remaing at 19% and an icon appears saying "plugged in, not charging". I have also checked the Energy Management and it says that my battery is in mamimum battery life. Is there a problem with the battrey?


Sr Support Specialist
Posts: 9,266
Registered: ‎11-30-2015
Location: PH
Views: 91
Message 2 of 2

Re: G580 laptop showing icon saying plugged in, not charging

Hi JessicaB , 



Welcome to the Community Forums. 


Steps that you can try as follows:


1. Power drain.  

turn off pc , remove the battery (page 13) and unplug the ac adapter . press the power button for 15 seconds 

Place back battery and  turn on . 


Reset BIOS default

Turn off system and press novo button (number 5 page 3) ,

Choose BIOS set up and F9 to load defaults F10 save and exit .


2. Set power option to maximum performance  check if it would charge past 17% else proceed with the next step.


3.  Search for  energy manager and check Energy Management or Onekey Optimizer for Battery settings

Optimize for Battery runtime / Maximum Battery life .


4. Go to device manager  and Uninstall Microsoft ACPI compliant battery controller   


If same issue 


5. Uninstall Energy manager from contol panel , Programs and features 

Start button Picture of the Start button, clicking Control Panel, clicking Programs, and then clicking Programs and Features. (you may also do a search on programs and features . 


Check if it's charging after removing lenovo Energy manager.  Then just install a fresh copy  


If you have the same issue after those steps , 

You may need to update the Battery BIOS firmware for which you may need to call support  for assist if needed. 


Have us updated on how it goes.




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