12-01-2018 01:47 AM - last edited on 12-01-2018 07:21 AM by Majestic
Hi - first post here hope someone can help
on a G580 laptop I’m getting a boot screen, I can’t post a photo at the moment as I don’t know how to resize a photo on my iPhone!
The screen has two options, boot menu or app menu and four options below, the first on boot menu is “ATA HDD ........” and on app menu there are two options, setup and diagnostic splash.
Everything I’ve tried takes
me back to first screen
The recovery button options also end up back in that first screen!
Mod's Edit: Additional information added to Subject line for clarity of issue.
Solved! Go to Solution.
12-02-2018 08:39 AM
Welcome to the community forums. If you already tried the Novo button(recovery button) and it is still doing the same result. This is a hardware issue. Please contact your local Lenovo support for further assistance with repair.
Please use this global contact list: https://pcsupport.lenovo.com/us/en/supportphonelist?CID=ww:lenovosocial:20x9m6