04-13-2017 10:24 AM
I have a G580 running windows 10 and I'm getting an error message when trying to start. It says unmounted boot volume, and then restarts. I'm trying to acces the bios so I can boot from a USB or DVD, but it won't let me access it because of the fast start. However the computer won't fully start for me to disable the fast start, so I'm at a total loss for what to do. I tried the novo button but it's just sending me to the normal boot screen. Where it says the same thing. Thanks so much for the help!!!
04-13-2017 12:48 PM
Hi Knight81608 ,
Welcome to the Community Forums.
On start up tapping on F2 / FN + F2 (may turn on off LCD too) usually sets BIOS while F12 / FN + F12 for the boot manager.
Alternatively , access to BIOS by shutting down the laptop assuring the power is drained (removing the battery while ac is unplugged then pressing down power button for 12 seconds) then using the Novo button to turn on.
Novo Menu should appear. If not then might as well remove the harddrive and redo same power drain and novo button.
Update us how it goes.
04-13-2017 03:47 PM
Using the F2 button allows me to access the start up settings, but not the bios. Using FN and F2 does what you said, and tursn off the LCD. I tried removing the battery, holding the power button for 12 seconds, and then pressing the novo button, but when it starts it gives me the same error message. im a bit reluctant to try removing the hard drive, so im hoping there is another alternative. I know the computer is set up for the fast start, which changes how i can enter bios. but is there any other options out there? thanks so much for the help.
04-13-2017 04:34 PM
Hi Knight81608 ,
You can keep on trying the same process of shut down and power drain as much as you like with the novo button or you can take a review on removing the cover (page 36 and page 39). If the unmountable boot volume is due to a failing harddrive , then you might also end up on the same.
A service center or a tech friend would also be able to help else call tech support for inwarranty repair .
Update us how it works best for you.
04-14-2017 10:36 AM - edited 04-14-2017 10:37 AM
Try just the "novo" button to power on (cold boot) the notebook - this is the smaller button to the right of the power button. If used to power up the notebook, it should launch the recovery menu which has an "enter bios" option. If that works you can change the BOOT order to point to the DVD, then run a "Live Disk" from Linux such as Linux Mint to test the hard drive, recover files and back up data.
My G580 also has a drive test area, you may want to look for it and run it to see if your machine is having issues due to the hard disk drive controller or even the platens failing to hold data.
Post back with updates / comments.