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scatologist
Blue Screen Again
Posts: 3
Registered: ‎05-22-2013
Location: denver, co
Views: 35,703
Message 1 of 16

G580 (w/ windows 8) keyboard not working

After entering the initial request for password (successfully), the keyboard is non-functional.  With the exception of the windows scroll key, no other keys work.  Logic suggests that this is a driver problem.  The question is which driver?  Any other ideas? 

 

BTW, looking at the driver manager, it says that the keyboard driver is a standard PS2 keyboard from Microsoft, dated 6/21/2006, version 6.2.9200.16548.  Can this be? 

Social Support Agent
Social Support Agent
Posts: 5,824
Registered: ‎02-11-2012
Location: PH
Views: 35,565
Message 2 of 16

Re: G580 (w/ windows 8) keyboard not working

hi scatologist,

 

Welcome to the Lenovo Forums.

 

If the keyboard works fine on the windows login screen, it's probably the Filter keys that's causing your issue not the keyboard driver. Filter keys ignore or slow down brief or repeated keystrokes and adjust keyboard repeat rates. To see if Filter keys is turned ON, check the notification area for Filter Keys:

 

To turn off Filter Keys, navigate to Control Panel > Ease of Access > Ease of Access Center > Make the keyboard easier to use > uncheck Turn on Filter Keys then hit apply.

 

Spoiler
Filter Keys.jpg

 

Your keyboard should now work,

 

 

 

Let me know your findings

neokenchi



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scatologist
Blue Screen Again
Posts: 3
Registered: ‎05-22-2013
Location: denver, co
Views: 35,761
Message 3 of 16

Re: G580 (w/ windows 8) keyboard not working

neokenchi, thank you very much, it worked just as you stated.  There was also another option which allowed the key filter to be set when the right shift key is held down for 8 seconds...I turned that off as well.

Have a good day and thanks again.

 

scatologist
Blue Screen Again
Posts: 3
Registered: ‎05-22-2013
Location: denver, co
Views: 35,547
Message 4 of 16

Re: G580 (w/ windows 8) keyboard not working

I'd give you kudos...but somehow I missed that day in class.  KUDOS!!

cris_tripod555
What's DOS?
Posts: 2
Registered: ‎08-09-2013
Location: philippines
Views: 34,281
Message 5 of 16

Re: G580 (w/ windows 8) keyboard not working

Hi Neokenchi,

I have the same problem.. but the thing is its not working fine neither in the windows login screen.. do you know how to resolve this one?
cris_tripod555
What's DOS?
Posts: 2
Registered: ‎08-09-2013
Location: philippines
Views: 34,281
Message 6 of 16

Re: G580 (w/ windows 8) keyboard not working

Hi Neokenchi,

 

what if in the login windows the keboard is not working?

nhc
What's DOS?
Posts: 2
Registered: ‎09-10-2013
Location: england
Views: 32,892
Message 7 of 16

Re: G580 (w/ windows 8) keyboard not working

Did you get this fixed? mine is the same, keyboard not working so can't log in

jespeg
Paper Tape
Posts: 3
Registered: ‎10-22-2013
Location: United States
Views: 31,661
Message 8 of 16

Re: G580 (w/ windows 8) keyboard not working

I have the G5005 and i have the same problem, every time i try to  log on the same thing, I have HOLD down the R shift for 8 sec.

 

Make changes for and save but no joy

 

jesse 

nhc
What's DOS?
Posts: 2
Registered: ‎09-10-2013
Location: england
Views: 31,614
Message 9 of 16

Re: G580 (w/ windows 8) keyboard not working

It had to go back to Lenovo - so glad it was still under warranty, just hope it doesn't happen again!!

Jan_Roed
Paper Tape
Posts: 1
Registered: ‎07-05-2014
Views: 27,238
Message 10 of 16

Re: G580 (w/ windows 8) keyboard not working

Hi all you experts,

 

Got same problem, but I am not in a position to solve it since I am not able to log in to win 8 without keyboard.

 

I have tried to add a USB keyboard, but no communication either.

 

I hav also problem with the touchpad that do not respond, but here a USB mouse solves the problem so far.

 

I do not think that it is a mechaniaal problem, since it is possible to press F2 during start up.

 

Any good suggestions?

 

Thx in advance

 

Jan

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