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parvaz
Paper Tape
Posts: 4
Registered: ‎11-07-2013
Location: Lancashire
Views: 706
Message 1 of 3

G580 windows 8 updates fail with error code 8007371B

Hi All,

 

I have a Lenovo G580 on Windows 8.

Windows updates keep on failing with the error code above. 

Anyone know why they keep failing. screenshot below:

 

 

updates.png

 

Moderator Note; subject edited; system type added

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 666
Message 2 of 3

Re: G580 windows 8 updates fail with error code 8007371B

hi parvaz,

 

Welcome to Lenovo Community Forums!

 

Can you try pulling up a run box (Windows key + R)

then type services.msc 

 

You will have a list of Services, look for Nalpeiron Licensing Service or any entry that has Nalperion

  Right click on it and choose properties.

 

You should have an option to stop it and choose the Startup type to Disabled 

 

Now run Msconfig and  look for the Nalperion service and disabled it aswell Under Services and Startup tab.

 

After Restart Try the updates again,

If still failed

Perform a Clean Boot and try the updates again

 

Regards

Solid Cruver

 



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parvaz
Paper Tape
Posts: 4
Registered: ‎11-07-2013
Location: Lancashire
Views: 630
Message 3 of 3

Re: G580 windows 8 updates fail with error code 8007371B

Hi Solid,

 

Thanks for that.

 

I have done as you suggested by disabling the Nalpeiron Services and also a clean boot and tried the updates again but they still keep failing.

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