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antennaraul
Blue Screen Again
Posts: 1
Registered: ‎08-18-2019
Location: US
Views: 255
Message 1 of 2

G700 Non-Authorized Battery Warning, Not Charging after Win10 03 19 updates

Help. After a lot of Win-10 updates the past 2 months, the battery will not charge. Its an original genuine Lenovo battery. Message comes up saying its not authorized. I found some old info on this for win8 but nothing yet related to win-10 0319. I have a 20251 G700. Lenovo will not help on this PC its very old. Any help here will be very welcome!

Support Specialist
Posts: 915
Registered: ‎04-23-2019
Location: US
Views: 81
Message 2 of 2

Re: G700 Non-Authorized Battery Warning, Not Charging after Win10 03 19 updates

Hi antennaraul,

 

Welcome to the Community Forums.

I apologize for the late reply. Kindly let me know if you are still having this issue.

 

I have checked the 1903 update compatiblity article and the G700 is not part of this update this may be the reason why you are experiencing issues on the machine. Did you have the same issues on the previous update?

Hope this helps.
Regards,
Jack_Lenovo1



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