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micbou123
What's DOS?
Posts: 1
Registered: ‎07-12-2014
Location: UK
Views: 530
Message 1 of 3

G700 typing the letter 'Q' by itself.. help!

My G700 laptop suddenly started typing the letter 'Q' constanttly yesterday.

 

I removed the keyboard following the manual instrictions, blew some compressed air around the keys but this

hasn't worked.

 

The problem I have is I am running Windows 8.1 so I cannot even log in to the microsoft account page as the password field fills with 'Q' as soon as I boot up.

 

Please help me.. Smiley Sad

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 498
Message 2 of 3

Re: G700 typing the letter 'Q' by itself.. help!

Hi Micbou123,

 

Welcome to Lenovo Community!

 

I’m sorry to hear that the Keyboard keys is automatically typed even after performing the troubleshooting steps. I would suggest you to contact our Technical Support for further Assistance to get the details of the nearest Authorized Service Center to get the issue analyzed.

 

Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.

 

Do post us back for further queries.

 

Best Regards

Shiva Kumar



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Aiovill
What's DOS?
Posts: 1
Registered: ‎05-03-2015
Location: Philippines
Views: 326
Message 3 of 3

Re: G700 typing the letter 'Q' by itself.. help!

How dd you resolve the problem?  I am also experiencing the same dilema.

Thanks.

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