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G710 - Stops charging when slightly moved, low battery

2017-09-10, 9:43 AM

My G710, which is a few years old, has started having problems charging. When you get it to sit exactly right, it charges, but then the slightest movement will make it lose connection and I have to move the cable back and forth until it's happy again. I was using a universal charger & there had never been problems before. I bought a new universal charger but it made no difference, so I think it's internal.

Also, the battery drains pretty fast, I think faster than it used to.


Is this something I can have fixed? 





Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.


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Re: G710 - Stops charging when slightly moved, low battery

2017-09-12, 10:09 AM

Hello JonnyBG

Thanks for using the Lenovo forums.

This will seem like a hardware issue as probably the connection on the inside is loose and potentially broken.


I would recommend that you get in touch with your local Lenovo support for a repair as soon as possible to prevent further damages.

Below is the link to the phone list where you can find these numbers



Hope this helps, let us know how you get on.

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