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04-11-2017

US

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G770 Bottom case replacement and now won't turn on

2017-04-11, 8:31 AM

Hello,

 

I have an G770 laptop and I'm trying to replace my bottom case because I let my hinges go to long. My problem is that when I put everything into the new bottom case it wont turn on or show it connected to a power supply. Basically it does nothing, when I put it back into what is left of my old bottom case it does fine. The new case is a little different in that it, has the bone in the bottom for the wifi switch but does not have the outer hole for the actual switch. I did not know that till a received it, but I didn't think that would matter. The number of mine is AP0H40003001AB5KY00843 and the one I brought number is AP0H40003001AC68Y00945.I tried scraping the screws that screw in the motherboard figuring it is a grounding problem but nothing has worked. Anyone got a reason/advice or help as to what is going on?

 

Here is what case I brought: http://www.ebay.com/itm/252770379198?_trksid=p2060353.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT

 

Thanks,

HurricaneBB

G770

Model 1037

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3811 Posts

12-24-2015

IN

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Re: G770 Bottom case replacement and now won't turn on

2017-04-12, 6:55 AM

Hi there, Hurricane                 -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Please go through the HMM for better understanding (Page 51)

 

I would recommend contacting Lenovo service centres and applying the normal phone techniques to get it replaced promptly or assist you further.

 

Schedule a Call-back for faster support

English 24 hours a day 7 days/week 

During business hours, you may also engage with live chat support.

 

Update us how it goes.

 

 

 

 

Regards,         

 

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