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3 Posts

04-14-2015

Indianapolis, IN

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Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2015-05-06, 12:52 PM

mcajahiba - None of the tutorials worked for me. I ended up calling Lenovo and they suggested re-imaging the laptop. This means, I'd have to back up the entire computer, completely wipe it out and start over fresh. Needless to say I was not happy with the answer. I hope you are able to find a better solution!

 

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16 Posts

05-06-2015

Brasil

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Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2015-05-06, 13:02 PM
Buddie i tried to contact lenovo but i couldnt... If this fix would be fine but when i restore the pc, it backs to Windows 8, then when i update to 8.1, the same thing happens... Im trying a lot of things, if a found something ill post here...
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1 Posts

06-26-2015

United States

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Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2015-06-26, 1:26 AM

 

 

Driver installation failed. Could not find the device for this driver. What should I do? Where should I look?

 

 

Audio Install Error.png

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2 Posts

08-10-2015

Indonesia

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Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2015-08-10, 10:14 AM

Dear Lenovo (and everyone, Hi!)

 

I have similar problem --everytime i restart my laptop, i got error message: "Unable to start Dolby audio driver. Plese restart computer or reinstall the driver if the problem persists". But the difference is, my laptop type is G400s and i just updated it to Windows 10. 

 

So is that solution will also work on my laptop? 

I really need your help, please.

 

Thank you! :)

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16 Posts

05-06-2015

Brasil

14 Signins

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Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2015-08-10, 14:45 PM

Guys i have the same problem with my g480.... A user posted the "solution" on a previous question that a i did... Havent tried yet so if anyone want try and post it here....

https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/G480-Dolby-Audio-Windows-8-1-10/m-p/2122127

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3 Posts

05-22-2016

UK

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  • Message 146 of 156

Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2016-05-22, 14:01 PM

hi, for anyone with a G780 and having dolby audio driver problems after windows 10 upgrade ie the pop up about drivers on start up, here is the solution that worked for me. DONT uninstall anything. click start - click my pc - double click on lenovo (D) - double click drivers then click audio, then click the file folder, then from the list click on setup (second to bottom with a pc symbol) you will get a user account control pop up, click yes, and it will instal the new drivers needed to work with windows 10 dolby audio. when its done, restart pc and all will be ok. this worked perfectly for me.

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1 Posts

06-21-2016

India

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  • Message 147 of 156

Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2016-06-21, 4:49 AM

I just updated my G780 to Windows 8.1 this morning.  every time I boot up the computer, I get an Error message stating" Dolby Advanced Audio - Unable to start the Dolby Audio driver.  Please restart the computer or reinstall the driver if the problem persists.  I have restrtaed the computer and I do not know where the driver is for this or where to install it.

 

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3 Posts

05-22-2016

UK

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  • Message 148 of 156

Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2016-06-22, 13:05 PM

try this.  click start, click my pc (if you cant find my pc then go to settings, personalization, themes, desktop icons, and select apply to add my pc icon to desktop) double click lenovo (D), double click drivers, click audio, click on file folder, then click on set-up (second to bottom one with a pc pic) user account control pop up will appear and offer to download new drivers, click yes or accept whichever it says, it will install new drivers, restart computer and all should be ok, no more pop up when you turn on computer. this worked perfectly for me when i upgraded my lenovo G780 from windows 7 to windows 10.

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5 Posts

06-28-2016

UK

10 Signins

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  • Message 149 of 156

Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2016-06-28, 14:40 PM

I have just updated my G780 from Windows 8.1 to Windows 10 and get the "Unable to start Dolby Audio driver..."

I tried kentjoe's method but updates didn't occur...I waited a few miniutes but just got "Please wait", but no new drivers

Does it take some time for the drivers to download, perhaps I was a little impatient??

 

Is there really a different method to deal with this problem for the G780?

What's the best method to deal with it please

 

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4308 Posts

11-18-2012

United States of America

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  • Message 150 of 156

Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2016-06-28, 14:53 PM
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