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5 Posts

06-28-2016

UK

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Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2016-06-29, 9:22 AM

OK, a quick update trying "kentjoe" method... I waited longer this time and new drivers were downloaded as I got a "SUCCESS" message, but still got the "Unable to start Dolby Audio driver..." after reboot..

Do we need to uninstall things first?

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3 Posts

05-22-2016

UK

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Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2016-06-29, 13:22 PM

hi, im really not sure about this, its a bit puzzling, as i have the G780 and upgraded to windows 10, the method i used worked perfectly for me, i no longer get the pop up about drivers on start up and my sound is all good again. not sure if it would be worth trying again? sorry it didnt work for you.

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5 Posts

06-28-2016

UK

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  • Message 153 of 156

Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2016-06-29, 15:17 PM

 

I ended up using "Bumblebee's" method / posted on August 13, 2015 here:-

 

http://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/windows-10-dolby-audio-driver-trouble/3d2d2ce8-28ae-4f96-9c22-43a46c289b37?page=1

 

Make sure you uninstall anything that relates to "Conexant/IDT & Dolby" in Control Panel (Info is in the link above), then reboot, and install  this audio driver

http://support.lenovo.com/gb/en/products/laptops-and-netbooks/lenovo-g-series-laptops/lenovo-g510-notebook/downloads/DS103805

 

Hope this helps...Took me a while to get there

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16 Posts

05-06-2015

Brasil

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  • Message 154 of 156

Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2016-07-01, 14:03 PM

Guys my sound is back good again. But i can´t open the profile editor "MOVIES/MUSIC/GAMES". What i do?

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2 Posts

11-17-2016

United States of America

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  • Message 155 of 156

Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2016-11-17, 17:22 PM

Well I went to c drive program files.  Uninstalled everything Dolby related.  Spent hours calling Lenovo to help reinstall the Dolby Home Theater that wasn't working along with the audio in the 1st place. And downloaded the driver in your post. No go of course after getting remote help for the reinstall.  Now Lenovo wants to charge me something like 69 or 79 dollars to get it all back, Im out of warranty.  I said screw it, uninstalled what I could and will use my lenovo power dvd with dolby and win media player.

Some solution

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1 Posts

03-23-2019

India

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G585 - Windows 8.1 update - Can't Start Dolby Audio Driver

2019-03-23, 8:14 AM

I just updated my G585 to Windows 8.1 this morning.  every time I boot up the computer, I get an Error message stating" Dolby Advanced Audio - Unable to start the Dolby Audio driver.  Please restart the computer or reinstall the driver if the problem persists.  I have restrtaed the computer and I do not know where the driver is for this or where to install it.

 

Please help.

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