Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo B and G Series Notebooks
All Forum Topics
Options

1 Posts

10-22-2013

Germany

2 Signins

19 Page Views

  • Posts: 1
  • Registered: ‎10-22-2013
  • Location: Germany
  • Views: 19
  • Message 11 of 156

Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2013-10-22, 17:18 PM

Thanks a lot buddy....it worked.

Reply
Options

8 Posts

10-22-2013

Rawalpindi, Pakistan

19 Signins

192 Page Views

  • Posts: 8
  • Registered: ‎10-22-2013
  • Location: Rawalpindi, Pakistan
  • Views: 192
  • Message 12 of 156

Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2013-10-22, 17:50 PM

aha... great to know, my first post on Lenovo Community did the job :D.... yayyyy :)...

Reply
Options

3 Posts

10-21-2013

Belgium

13 Signins

96 Page Views

  • Posts: 3
  • Registered: ‎10-21-2013
  • Location: Belgium
  • Views: 96
  • Message 13 of 156

Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2013-10-23, 19:42 PM

Thanks it worked for me also. Very easy solution.

Reply
Options

36 Posts

12-18-2011

Spain

41 Signins

327 Page Views

  • Posts: 36
  • Registered: ‎12-18-2011
  • Location: Spain
  • Views: 327
  • Message 14 of 156

Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2013-10-23, 20:42 PM

Worked great in my Edge 530 !!!

 

Regards.

 

Reply
Options

1 Posts

10-23-2013

Sverige

4 Signins

26 Page Views

  • Posts: 1
  • Registered: ‎10-23-2013
  • Location: Sverige
  • Views: 26
  • Message 15 of 156

Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2013-10-23, 21:28 PM

Worked great in my G580

Thank You!

Reply
Options

8 Posts

10-23-2013

France

8 Signins

27 Page Views

  • Posts: 8
  • Registered: ‎10-23-2013
  • Location: France
  • Views: 27
  • Message 16 of 156

Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2013-10-23, 21:51 PM
goto http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/cant-start-dolby-audio-driver-after-upgrading-to/27da376d-e9a6-4fcc-9f7d-d939558f8dd3
VERY clear cut
Reply
Options

3 Posts

10-22-2013

Rochester mn

17 Signins

79 Page Views

  • Posts: 3
  • Registered: ‎10-22-2013
  • Location: Rochester mn
  • Views: 79
  • Message 17 of 156

Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2013-10-23, 22:04 PM

I have the same problem and a posted solution is to remove the audio driver and reinstall the latest version.  This didn't work for me. Worse yet it took down the computer, but power down, up restored it to the same failing conditions.  I'll just wait for someone from Dolby and Lenovo to get together.

Reply
Options

8 Posts

10-23-2013

France

8 Signins

27 Page Views

  • Posts: 8
  • Registered: ‎10-23-2013
  • Location: France
  • Views: 27
  • Message 18 of 156

Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2013-10-23, 22:19 PM

as i said earlier this just worked for me: http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/cant-start-dolby-audio-driver-after-upgrading-to/27da376d-e9a6-4fcc-9f7d-d939558f8dd3

itz microsoft solution

OK.

Open Device Manager. (Right-click on the Start button and choose Device Manager).

Expand the Sound, Video and Games Controllers section.

Right Click on the Conexant Smart Audio HD item and choose Uninstall.

Still in Device Manager, click on Action>Scan for new Hardware.

The Conexant Smart Audio item will re-appear.

Right-Click on it and choose update driver.

Navigate to d:\drivers\audio.

When that's done, close Device Manager.

Open File Manager and navigate to D:\drivers\Audio\DolbyGUI and install Dolby Home Theater.

 

That should get rid of the error message.

Reply
Options

16 Posts

10-24-2013

Ohio

25 Signins

110 Page Views

  • Posts: 16
  • Registered: ‎10-24-2013
  • Location: Ohio
  • Views: 110
  • Message 19 of 156

Re: G780 - Windows 8.1 update - Can't Start Dolby Audio Driver

2013-10-24, 17:23 PM

Hi,

 

I also upgraded to Win 8.1 and having the same problem with Dolby Audio.  When you say "Uninstall the Audio Device Under Audio inputs and outputs", do you mean to uninstall  "Internal Microphone (Conexant SmartAudio HD)" or "Speakers (Conexant SmartAudio HD)" as both are listed?  Thanks.

Reply
Options

16 Posts

10-24-2013

Ohio

25 Signins

110 Page Views

  • Posts: 16
  • Registered: ‎10-24-2013
  • Location: Ohio
  • Views: 110
  • Message 20 of 156

IdeaPad N Series Re: Windows 8.1 update - Can't Start Dolby Audio Driver

2013-10-24, 17:30 PM

I also wish I had never updated to Win 8.1 as the sound quality is terrible without the Dolby Audio, but then, I wish Lenovo had never installed Win 8 on this laptop and I could have bought it with Win 7.  I have a Lenovo Ideapad N Series, 580.  Would I follow these same steps as I do not want to make a bad situation worse if the instructions are different for my particular laptop?  Thanks.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms