12-18-2012 12:56 AM
I own a Lenovo G550 laptop preinstalled with windows 7 Home Premium. Lately, I've upgraded to Windows 8 Pro. Now that I want to revert back to Windows 7 I can't seem to find a way to do that as the recovery option simply doesn't work (the rescue button is inactive). I didn't format the HD partitions and the recovery partition (where the factory image is located) is still there. All I did was inserting the Windows 8 DVD and clicking Upgrade - Windows did all the rest.
How can I revert back to Windows 7 that came with the PC?
12-18-2012 09:36 AM
Before you upgraded to Windows 8, did you created your Windows 7 recovery disc using this procedure? The reason I asked is because the One Key Recovery application & the OKR button will not work after you upgrade from Windows 7 to Windows 8 as discussed here.
If you didn't created a recovery disc, you will need a retail Windows 7 Disc to downgrade Windows 8 to Windows 7 or you contact Lenovo Technical Support to obtain the disc. Support phone list here.