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ofircarmi
Paper Tape
Posts: 10
Registered: ‎03-09-2009
Location: Israel
Views: 219
Message 1 of 2

How do I revert back to the factory image after installing Windows 8?

Hi,

 

I own a Lenovo G550 laptop preinstalled with windows 7 Home Premium. Lately, I've upgraded to Windows 8 Pro. Now that I want to revert back to Windows 7 I can't seem to find a way to do that as the recovery option simply doesn't work (the rescue button is inactive). I didn't format the HD partitions and the recovery partition (where the factory image is located) is still there. All  I did was inserting the Windows 8 DVD and clicking Upgrade - Windows did all the rest.

 

How can I revert back to Windows 7 that came with the PC?

 

Thanks, Ofir

 

Social Support Agent
Social Support Agent
Posts: 5,822
Registered: ‎02-11-2012
Location: PH
Views: 208
Message 2 of 2

Re: How do I revert back to the factory image after installing Windows 8?

hi ofircarmi,

 

Before you upgraded to Windows 8, did you created your Windows 7 recovery disc using this procedure? The reason I asked is because the One Key Recovery application & the OKR button will not work after you upgrade from Windows 7 to Windows 8 as discussed here.

 

If you didn't created a recovery disc, you will need a retail Windows 7 Disc to downgrade Windows 8 to Windows 7 or you contact Lenovo Technical Support to obtain the disc. Support phone list here.

 

 

Cheers



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