02-09-2011 02:08 PM - last edited on 02-09-2011 02:11 PM by andyP
Hi for everybody
I have a serious question that I would like someone help me
I act as Lenovo support and we have a case of an equipment LENOVO G460, SN RBxxxxxxxx it was repaired but since then we are not able to locate the software MICROSOFT OFFICE 2010 preloaded in Brazilian Portuguese version for their resettlement in the same, since this failed to be installed during maintenance.
We try to locate him at all Lenovo Support Sites, but without success. The seven-digit code for the equipment is 0677-24P. How can we reinstall it? There are some own Lenovo's Site where we can find this software?
Thanks for support
Moderator Note; s/n edited for system owner's protection
Solved! Go to Solution.
02-10-2011 02:44 AM
02-10-2011 06:26 AM
Suppose he has the serial number... How could i reinstall, since this preloaded doesn`t exist at the computer now?
02-10-2011 07:55 AM