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nmparmar
Serial Port
Posts: 40
Registered: ‎08-17-2016
Location: IN
Views: 583
Message 1 of 2

How to get the factory installed (Pre-installed) OS back ?

I have Lenovo G50-80 (80E5) Laptop, I format it many time, So help me how to get back Pre-installed os back, Now is running with windows 8.1 64 bit ratail licence.

Sr Support Specialist
Posts: 8,174
Registered: ‎11-30-2015
Location: PH
Views: 520
Message 2 of 2

Re: How to get the factory installed (Pre-installed) OS back ?

Hi nmparmar , 

 

Welcome to the Community Forums.

 

The pre loaded image and hidden partition for One Key Recovery factory restore are printed on the harddrive from the factory itself. If you still have that hidden partition ( hoping that you did not clean format the ntire drive ) to launch OKR using the Novo Key .

 

Else sending it back to the depot center to have it reimage would be the option of getting it back the way it should be originally.

 

Regards



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